Ashley Collado
Summary
Dynamic professional with a proven track record in customer service and cash handling, demonstrated at The Home Depot. Excelled in fast-paced environments, showcasing exceptional time management and team collaboration skills. Achieved high accuracy in cash drawer balancing and customer satisfaction, leveraging expertise in POS systems and conflict resolution.
Overview
2020
2020
years of professional experience
Work History
Cashier
Launch Trampoline Park
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Nutritionist
Lawrence General Hospital
Lawrence, MA
01.2019 - 06.2019
- Educated clients on the importance of proper nutrition and provided guidance for making healthier food choices.
- Monitored client progress and adjusted nutrition plans as needed, ensuring optimal results and satisfaction.
- Assessed the nutritional needs of special populations, such as pregnant women or older adults, and provided tailored recommendations for optimal health maintenance.
- Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.
- Calculated, revised and verified proper enteral and parenteral feedings to meet nutritional needs.
- Developed and prepared low-fat, low-cholesterol and chemical-free meals.
Pro Desk
Home Depot
Methuen, MA
01.2017 - 06.2019
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- Creating custom quotes for customers to share with their clients.
- Helping customers set up the best delivery option for their job site.
- Sharing product knowledge and providing advice on the best tools and supplies for the job.
- Ensuring orders are processed accurately and efficiently.
- Phone sales and entering data.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Education
High School Graduate -
Methuen High School
Methuen, MA06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Cash handling
- Reliability and punctuality
- Payment processing
- Product restocking
- Conflict resolution
- Refunds and exchanges
- Product knowledge
- Cash drawer balancing
- ID verification
- POS systems
Timeline
Nutritionist
Lawrence General Hospital
01.2019 - 06.2019
Pro Desk
Home Depot
01.2017 - 06.2019
Cashier
Launch Trampoline Park
High School Graduate -
Methuen High School