Ashley Gonzalez
Worcester
Summary
Dynamic and results-driven professional with experience as an Ambassador at Worcester State University, excelling in customer engagement and community relationship building. Bilingual in Spanish, I foster collaboration and mentor youth, enhancing their academic skills. Proven ability to drive customer satisfaction and lead teams effectively, ensuring a welcoming environment for all stakeholders.
Developed skills in relationship building, communication, and public relations within professional environment. Demonstrates strong ability to adapt to new challenges and apply effective problem-solving techniques. Seeking to transition into new field where these transferable skills can drive success and innovation.
Offering strong foundation in communication and interpersonal skills, with keen interest in developing within this field. Contributes quick learning ability and adaptability to new environments, with focus on cultural sensitivity and public relations. Ready to use and develop event planning skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ambassador
Worcester State University
05.2025 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community and leadership skills
- I was a mentor for the Upward Bound program with young youth and helping in their skills and academic development.
Dynamic Futures Internship
UMass Chan Medical School
07.2024 - 08.2024
- Skilled at working independently and collaboratively in a team environment.
- Learning about different mental health disorders, behaviors and resources
- Free Teen Mental Health First AID certifications
- Internship with Seven hills Foundation and Simulation Experiences at UMass Chan Medical School
- Mentorship Opportunities
- Team building skills
Staff Member
Youth Works
07.2023 - 08.2023
I also worked there during the summer of 2022
- I worked with children from 5-12 in their academic homework, accompanied them to field trips where they could learn and explore
- I also did online work where I could learn more about time management, fiance management skills.
Education
Bachelor of Science - Psychology And Spanish For The Professions
Worcester State University
Worcester, MA05-2028
High School Diploma -
Burncoat Highschool
Worcester05-2024
Skills
- Customer engagement
- Team management
- Product knowledge
- Bilingual in Spanish
- Customer service
- Thought leadership
- Community relationship building
Certification
Medical interpreter
Languages
Spanish
Native or Bilingual
Timeline
Ambassador
Worcester State University
05.2025 - Current
Dynamic Futures Internship
UMass Chan Medical School
07.2024 - 08.2024
Staff Member
Youth Works
07.2023 - 08.2023
Bachelor of Science - Psychology And Spanish For The Professions
Worcester State University
High School Diploma -
Burncoat Highschool
Similar Profiles
Jessica TievaJessica Tieva
Veteran Work Study at Worcester State UniversityVeteran Work Study at Worcester State University
Paige MasseyPaige Massey
Campus Police Officer at Worcester State University Police DepartmentCampus Police Officer at Worcester State University Police Department
Barbarah MachadoBarbarah Machado
Health Ambassador at Worcester State UniversityHealth Ambassador at Worcester State University
Grace SpareyGrace Sparey
Field operator at AGRIIField operator at AGRII
Selina E ObengSelina E Obeng
Home Health Aide at Divine Community Resource Inc.Home Health Aide at Divine Community Resource Inc.