Ashley Grande
Bedford
Summary
Accomplished bartender with over 20 years' experience in front-of-house operations, excelling in diverse roles from hostess to trainer. A Detail oriented, independent employee with strong time management skills. Learns new tasks quickly and efficiently. Displays immense drive and dedication. with an exceptional work ethic. Recognized for exceptional customer service and strong multitasking abilities . Thrives in fast-paced environments, also having experience in casual settings, fine dining and private events. Received a vast education and vigorous training on a extremely divergent foods, wines, beers, and spirits. Brings a team player attitude to every shift and eager to touch guests with sensational and enduring experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caretaker
Cared for Sick Father
02.2023 - 05.2025
- I moved down to PA to care for my father who had stage 4 prostate cancer. He passed away May 2025 and I took a few months off for personal reasons.
Bartender
Pressed Cafe
02.2023 - 09.2023
- Memorization of colossal menu w abundance of international items.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, ,daily garnish prep of fruit and fresh squeezed juice
- Managerial work such as inventory ,daily/weekly deep cleaning schedule, and training schedule guidelines
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Common Craft
05.2022 - 02.2023
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu
- Trained in allergy awareness
Unemployed
COVID 19
04.2020 - 05.2022
- Due to COVID 19 I was unemployed during this time period
Bartender and Server
Chopps American Bar And Grill
01.2018 - 04.2020
- Served high volume of customers swiftly and effciently
- Maintained knowledge of weekly rotating local craft beers and an eclectic wine menu
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender, Server, Trainer
Tremezzo Ristorante
03.2015 - 01.2018
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Helped wherever needed , whether as a host, busser, food runner, dishwasher or cashier
Bartender/server/trainer
Seasons 52
08.2012 - 03.2015
- Trained in allergy awareness while maintaining knowledge of a seasonally rotating food and drink menu
- After only 6 mo became a certified trainer
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Associates - Hospitality Management
Middlesex Community College
Lowell, MA06-2011
High School Diploma -
Bedford High School
Bedford, MA06-2005
Skills
- Engaging personality
- Team player attitude
- Strong multi takser
- Customer service expertise
- Responsible alcohol service
- Exceptional work ethic
- Dependable
- Loyal and Honest
Certification
TIP certified (expires 2028)
Timeline
Caretaker
Cared for Sick Father
02.2023 - 05.2025
Bartender
Pressed Cafe
02.2023 - 09.2023
Bartender
Common Craft
05.2022 - 02.2023
Unemployed
COVID 19
04.2020 - 05.2022
Bartender and Server
Chopps American Bar And Grill
01.2018 - 04.2020
Bartender, Server, Trainer
Tremezzo Ristorante
03.2015 - 01.2018
Bartender/server/trainer
Seasons 52
08.2012 - 03.2015
Associates - Hospitality Management
Middlesex Community College
High School Diploma -
Bedford High School
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