Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Edward M Kennedy Community Health Center
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Medical Assistant
Rhode Island Medicine
Supported medical staff in administering vaccinations and conducting routine health screenings.
Assisted with patient intake processes, ensuring accurate data entry and documentation.
Conducted preliminary assessments to gather vital signs, contributing to comprehensive patient evaluations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
PRIMA Pediatrics
Maintained cleanliness and organization of examination rooms, adhering to infection control standards.
Collaborated with healthcare team to streamline workflows, improving overall clinic efficiency.
Managed inventory of medical supplies, ensuring availability for daily operations without overstocking.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Narragansett Indian Health Center
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Patient Access Representative
Connect America
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Stayed calm under pressure to and successfully dealt with difficult situations.
Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Patient Access Representative
CVS Health
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Transit Navigator
MTM
11.2023 - Current
Increased navigational accuracy by consistently updating and maintaining electronic charts and navigation tools.
Promoted safe navigation in restricted visibility situations through proficient use of radar functions like target tracking and range scaling.
Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
Streamlined communication between bridge team members, fostering a collaborative working environment for successful navigation.
Education
Certificate of Technical Studies - Medical Assisting
Lincoln Technical Institute
09-2014
Skills
Customer service
Insurance verification
HIPAA compliance
Patient registration
Multitasking and organization
Appointment scheduling
Registration and admissions
Phone and email etiquette
EMR / EHR
Direct patient care
Vital signs monitoring
Clinical documentation
Immunization administration
Specimens collection and processing
Sterilization techniques
Medical terminology knowledge
Phlebotomy
Echocardiogram administration
Diagnostic procedures
CPR/AED
Timeline
Transit Navigator
MTM
11.2023 - Current
Medical Assistant
Edward M Kennedy Community Health Center
Medical Assistant
Rhode Island Medicine
Medical Assistant
PRIMA Pediatrics
Medical Assistant
Narragansett Indian Health Center
Patient Access Representative
Connect America
Patient Access Representative
CVS Health
Certificate of Technical Studies - Medical Assisting
Vice President of Pharmacy Operations at Edward M. Kennedy Community Health CenterVice President of Pharmacy Operations at Edward M. Kennedy Community Health Center