Monitored and maintained food and water of boarded animals according to animal dietary health guidelines. Mixed and administered special food formulas and medications to individual animals based on unique dietary needs.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards. Recognizing and responding to animal behavior and body language to maintain a safe environment.
Kept animals clean and free of contaminants to promote optimal health and prevent the spread of viruses/infection.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Phlebotomist
Beth Israel Deaconess Medical Center
03.2022 - Current
Verified patients' identification for proper sample collection. Reviewed patient records for accuracy and completeness. Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles in accordance with laboratory protocols and regulations.
Monitored patients for reactions in both an inpatient and outpatient setting while verifying sample quality.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport. Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients. Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Cultivation Technician
Cannatech
02.2022 - 12.2022
Planted, cultivated and harvested over 1,200 plants within 9 indoor grow rooms.
Maintain sterilization and preventing cross-pollination by properly "scrubbing in and scrubbing out" when entering and exiting plant rooms.
Stay up to date with and follow Massachuset's State Laws as well as Cannabis Control Commission standards to produce a safe and regulated consumable.
Diagnosed and treated pest and disease problems in plants.
Maintained detailed records of crop production, soil composition & plant health.
Community Donations Manager
Savers Thrift Store
02.2019 - 11.2021
Onboarded new employees with training and new hire documentation. Evaluated employee performance and conveyed constructive feedback to improve skills.
Motivated employees to be productive and engaged in work. Maintained a professional, organized, and safe environment for employees and patrons.
Opened and closed donation center and monitored shift changes to uphold successful operations strategies while receiving over 10,000lbs of donations daily.
Partner with local schools and non-profits to distribute excess donations; reducing waste and encouraging community engagement.
Remain standing and perform manual labor for long periods of time such as loading and unloading trucks, sorting donations, etc..
Selling Supervisor
Victoria's Secret
03.2016 - 02.2019
Recruited and hired top-level talent to add diverse value and expertise to sales department. Trained team members in successful strategies to meet sales targets.
Effectively allocated tasks during high-traffic times to keep operations running smoothly while implementing daily operating procedures to keep store clean, adequately stocked, and well-organized.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Created a discreet and professional bra fitting experience to provide customers with sizes and styles that fit their needs. Going above and beyond to create a welcoming environment for all customers and employees.
Front End Supervisor
Target
11.2011 - 03.2016
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively while following company policies and procedures.
Monitored cash drawers in 20+ checkout stations to verify adequate cash supply. Partner with loss prevention to decrease both internal and external theft.
Coached employees and trained on methods for handling various aspects of sales such as increasing store credit card sign ups and creating repeat customers.
Implement team member engagement through recognition/rewards programs as well as create games/spirit days to boost workplace morale.
Pharmacy Technician
Target
06.2013 - 04.2015
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Associate of Arts - General Studies
Bristol Community College
Fall River, MA
05.2020
High School Diploma -
Taunton High School
Taunton, MA
05.2013
Skills
Canine Behavior Knowledge
Cleanliness and sanitation
Animal Body Language
Playtime Supervision
Client Relationship Building
Dog Handling
Certification
Basic Life Support, CPR Certified- American Heart Association