Ashley Pungitore
Norwood
Summary
Compassionate and dedicated nursing student equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments providing the best service possible. 5-year experience with customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess/Takeout
Anthony's Coal Fired Pizza
09.2020 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked all to-go orders to make sure they were done correctly and efficiently.
Education
Bachelor of Science - Nursing
University of Massachusetts, Amherst
Amherst, MA05-2028
Skills
- Time management
- Critical thinking
- Active listening
- Problem-solving
- Punctuality and reliability
- Organization
- Strong interpersonal skills
Certification
- OSHA 10 Hour General Industry Safety and Health Certification
Timeline
Hostess/Takeout
Anthony's Coal Fired Pizza
09.2020 - Current
Bachelor of Science - Nursing
University of Massachusetts, Amherst
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