Ashley Sanchez
Woburn
Summary
Passionate about immigration law and the court system. I’ve spent my academic career studying how federal systems work and sharpening my public speaking and research skills. Eager to transition from the classroom to a professional legal environment where I can help support case work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
European Wax Center
Medford, MA
12.2024 - Current
- Greeted and welcomed clients with a warm, professional demeanor to create a positive first impression.
- Managed appointment scheduling efficiently using the company's booking software to maximize daily client flow.
- Answered phone calls and responded to client inquiries promptly, providing accurate information about Services and promotions.
- Processed client check-ins and check-outs, handled payments, and maintained client records with confidentiality.
- Coordinated with estheticians and staff to ensure smooth operation and timely client service.
- Maintained a clean and organized front desk area, enhancing the overall client experience.
- Assisted with retail product sales by educating clients on product benefits and handling transactions.
Produce Worker
Tendercrop Farm
Dover, NH
05.2017 - 01.2024
- Restocked and merchandised products daily in anticipation of customer demand.
- Practiced proper sanitation procedures to protect customers and staff and minimize spoilage.
- Assisted with managing produce storage with prompt delivery unloading, scanning, and staging.
- Worked with co-workers to keep produce section well-stocked, organized, and attractive for customers.
- Completed accurate work by carefully measuring, weighing, and counting materials.
- Itemized and total customer merchandise selection at checkout counter and processed related payments.
- Maintained an efficient and organized storage area to easily find desired items.
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
- Helped customers move heavy items and packages to vehicles.
- Kept the team safe and efficient by maintaining clean tools, equipment, and work areas.
Waitress
The 99's Restaurant
Revere, MA
02.2022 - 02.2023
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmission to kitchen staff.
- Controlled flow of food from kitchen to dining room.
- Supported FOH and BOH teams by finishing dishes with garnishes, preparing desserts, and collecting special beverages from bartenders.
- Greeted all guests with smile and friendly greeting.
- Engaged customers in friendly conversation to build connections and increase satisfaction.
- Presented menus to patrons and answered questions about menu items, making recommendations upon request.
- Offered guests dietary and allergy information to match special requirements.
Customer Service Associate
Home Depot
Chelsea, MA
03.2021 - 11.2021
- Addressed customer concerns and provided timely resolution to mitigate complaints.
- Adhered to inventory control practices, recording stock moves on handheld devices to provide real-time updates to stock levels.
- Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments.
- Answered calls or emails from customers and assisted with special requests or resolving complaints.
- Exceeded requirements and deadlines when providing products and services to customers.
- Shared relevant tools with customers as necessary to reduce support call frequency.
Education
Bachelor of Science - Criminal Justice
Salem State University
Salem, MA04.2026
Associates of Science - Criminal Justice
Bunker Hill Community College
Boston, MA01.2024
High School Diploma - General Study
Woburn Memorial High
Woburn, MA01.2021
Skills
- Conflict management
- Customer service
- Customer engagement
- Data inputting
- Multitasking
- Problem-solving
- Time management
- Organization skills
- Professional demeanor
- Typing speed
Accomplishments
- Assisted management with the training of new staff members for every company I have worked for.
- Served as the primary interpreter for family members, assisting with translation and understanding of legal and official documents.
Certification
Completed an Associate of Science in Criminal Justice, developing understanding of criminal law, corrections, and public safety practices.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
European Wax Center
12.2024 - Current
Waitress
The 99's Restaurant
02.2022 - 02.2023
Customer Service Associate
Home Depot
03.2021 - 11.2021
Produce Worker
Tendercrop Farm
05.2017 - 01.2024
Associates of Science - Criminal Justice
Bunker Hill Community College
High School Diploma - General Study
Woburn Memorial High
Bachelor of Science - Criminal Justice
Salem State University