Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Tromp

Harwich

Summary

Dedicated and people-oriented with experience in customer service, childcare, and educational support. Serving experience has strengthened my ability to communicate effectively, stay calm under pressure, multitask in fast-paced environments, and build positive relationships with a wide range of people. Skilled in communication, relationship-building, and creating supportive environments for children and adults. Background in human services and psychology coursework, along with Mental Health First Aid certification, has strengthened my understanding of mental health, empathy, and crisis support. Passionate about helping others feel understood, supported, and empowered.

Overview

4
4
years of professional experience

Work History

Server

La Bella Vita
Orleans
08.2022 - Current
  • Managed order accuracy and timely delivery to tables.
  • Delivered exceptional customer service to enhance dining experiences.
  • Trained new servers on restaurant policies and customer engagement techniques.
  • Resolved guest concerns promptly to ensure positive experiences.

Restaurant Hostess

Elisabetta's Ristorante
West Palm Beach
03.2023 - 06.2024
  • Managed reservation system to optimize dining room flow.
  • Collaborated with servers to ensure seamless guest experiences.
  • Handled guest inquiries and resolved concerns effectively.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

English Language Learner assistant

Monomoy Elementary School
Harwich
01.2022 - 06.2022
  • Monitored student behavior and provided support during group activities.
  • Assisted teachers in managing daily schedules and coordinating student activities.
  • Supported ESL students during mainstream classes.
  • Provided individualized instruction to help students improve their English-language proficiency.

Education

High School Diploma -

Monomoy Regional Highschool
Harwich, MA
06-2022

Associate of Arts -

Cape Cod Community College
West Barnstable, MA
05-2026

Skills

  • Customer service
  • Multilingual communication
  • Calm under pressure
  • Problem resolution
  • Team collaboration
  • Time management

Languages

Spanish
Native/ Bilingual
Portuguese
Professional
French
Limited
English
Native/ Bilingual

Timeline

Restaurant Hostess

Elisabetta's Ristorante
03.2023 - 06.2024

Server

La Bella Vita
08.2022 - Current

English Language Learner assistant

Monomoy Elementary School
01.2022 - 06.2022

High School Diploma -

Monomoy Regional Highschool

Associate of Arts -

Cape Cod Community College
Ashley Tromp