Ashlynn McKinlay
Summary
Currently attending Roger Williams University on the track to obtain a bachelor's degree in Marketing. I have job experience working in fast-paced environments like restaurants, coffee shops, and retail stores. I have become adaptable in many professional settings and provide high-quality customer services, efficient collaborative approaches, and strong reliability.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Sandys Restaurant
Plymouth, MA
05.2024 - Current
- Greeted new customers, discussed specials, and took food and beverage orders.
- Ring in orders on the register, and collaborated with other servers and cooks.
- Experience working in the takeout position, which takes online orders and prepares them for customer pick-up.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Barista, Cashier, Customer Service
Marylou's Coffee Shop
Plymouth, MA
06.2021 - Current
- Processed transactions on the register accurately and efficiently, including handling cash, credit card payments, and returns.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance customer needs at the drive-thru window and inside during busy periods.
- Trained new employees, sharing knowledge and expertise of the business and helping them learn to promote and improve sales.
Retail Sales Associate
Pacific Sunwear
Hyannis, MA
11.2023 - 11.2024
- Mainly work on holidays during busy seasons to alleviate staffing shortages and provide additional support.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Education
BBA - Marketing
Roger Williams University
Bristol, RI05-2027
Skills
- Organizational skills
- Efficient communication and collaboration
- Cash handling accuracy
- Sales promotion
- Time management
- Problem-solving
- Team leadership
Timeline
Restaurant Server
Sandys Restaurant
05.2024 - Current
Retail Sales Associate
Pacific Sunwear
11.2023 - 11.2024
Barista, Cashier, Customer Service
Marylou's Coffee Shop
06.2021 - Current
BBA - Marketing
Roger Williams University