Asif Mia HOUSE KEPEER CV
Muscat
Summary
At Cleaner, I spearheaded customer service enhancements, achieving streamlined processes and faster response times. My leadership in performance improvement and training material development reflects my hard skill in process optimization and my soft skill in team development. Proven ability to maintain high service standards, I excel in creating welcoming environments and efficiently managing resources.
Overview
1
1
year of professional experience
Work History
House Keeping Customer Service
Cleaner
Pioneer Hotel Apartments Nomad Inn Tiwi
05.2023 - Current
- Streamlined customer service processes for increased efficiency and improved response times.
- Led regular team meetings focused on performance monitoring, goal-setting, and continuous improvement initiatives.
- Developed comprehensive training materials to equip new hires with essential skills for success in the role.
- Supported fellow team members during peak periods, providing additional resources for handling high-call volumes effectively without compromising service quality standards.
House Keeping Customer Service
Cleaner
Pioneer Hotel Apartments Nomad Inn Tiwi Sur Oman
05.2023 - Current
HOUSE KEPPER CV
A well mannered, polite and hard working housekeeper with experience of
overseeing the day-to-day operations of the housekeeping department to meet hotel
standards & provide consistently seamless guest service. Having a proven ability to
create a pleasant, safe, welcoming and clean environment for guests. Punctual,
flexible and with an eye for detail and an ability to ensure a professional efficient
and effective housekeeping service.
Currently looking for a suitable housekeeping that offers variety and the opportunity
to develop both personally and professionally.
Education
Ten Class - 10 Class
Cumila Govment High School
Cumila City Skills
Duties:
Servicing bedrooms to the required standard, using cleaning materials / equipment
Supply & replace essential toiletries and breakfast items
Responsible for the housekeeping standards in the hotel, gym and spa
Providing an efficient and comprehensive housekeeping service
Ensuring that repairs are reported and carried out as quickly
Maintaining flowers in vases
Change & machine wash towels & Spanish-style bed sheets & also iron bed sheets
Completing daily and weekly cleaning schedules
Removing any broken or damaged furniture
Proactive reporting of all Health and Safety issues
Economical and safe use of housekeeping supplies and equipment
Informing guests of hotel facilities
Collection of food trays and returning them to the kitchen or food trolleys
Disposing of rubbish from rooms, taking it to the skip
Safeguarding all guest and hotel property
Managing materials costs & minimizing wastage
Maintaining an organised system for the storage & ordering of household materials
Additional Information
KEY SKILLS AND COMPETENCIES
Good knowledge of housekeeping processes & procedures.
Excellent standards of hygiene and cleanliness.
Capable of working to a very high standard and on own initiative.
Experience of babysitting and dog walking.
Languages
English Hindi litte Arabic
Beginner (A1)
Timeline
House Keeping Customer Service
Cleaner
05.2023 - Current
House Keeping Customer Service
Cleaner
05.2023 - Current
Ten Class - 10 Class
Cumila Govment High School