ASSIA BENSALEM

• Managing Import department from the quotation to the receipt of goods
• Supervise Export operations and issue all necessary documents for Customs
• Streamlined import-export processes by implementing efficient documentation and tracking systems.
• Managed a team of 3 employees for improved coordination and expediting of international shipments.
• Resolved complex customs-related issues quickly, minimizing impact on customer timelines and satisfaction levels.
• Managed global logistics, reducing transportation costs and ensuring timely delivery of products.
• Improved shipment visibility by developing comprehensive reports on import/export activities and performance metrics.
• Supported company growth by efficiently scaling customs operations to handle increasing shipment volumes.
• Ensured timely delivery of shipments through meticulous coordination with carriers and freight forwarders.
• Negotiated favorable contract terms with suppliers, resulting in significant cost savings.
• Conducted regular trainings on best practices in document control, fostering continuous professional development within the team.
• Reduced errors in document submissions with thorough quality checks before distribution.
• Collaborated with assurance partner to comply with regulatory requirements and current shipments
• Collaborated with cross-functional teams to align goals and ensure project success.
• Led troubleshooting efforts on complex control issues, resolving problems quickly to minimize delays impact.
• Maintained accurate records of purchases, pricing, and documentation for audit purposes.
• · Maintained accurate records of purchases, pricing, and documentation for audit purposes.

• Company Overview: (Société de transport)
• Accueil, coordination avec les transporteurs, assister le directeur général aux réunions et organisation d'agenda, recherches de nouveaux clients
• (Société de transport)

• Preparing quotations for customers as well as providing Technical supports.
• Increased client satisfaction through prompt response to inquiries and resolution of issues.
• Follow up weekly reports with sales team and assisted with progress reporting to management
• Manage internal sales department requests ( Advertising material, Business Card, Social network contents..)
• Handled confidential and sensitive information with discretion and tact.
• Organized and coordinated conferences and monthly meetings.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Manage booking for foreign travels and stay.
• Collaborated on special projects to improve overall business operations within the organization efficiently.
• Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
• Assisted with progress reporting to management.

English Totoring for children at home.

Frensh Tutoring for Arabic speakers.

• Checking recipes with Staff.
• Managed inventory effectively, ensuring optimal stock levels were maintained at all times.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Oversaw food preparation and monitored safety protocols.
• Birthday party organizer, Creating activities,manage the entire event.

• Cash desk Management.
• Verification of receipts at the end of the day.
• Inventoried warehouse stock on monthly, quarterly and annual basis.
• Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
• Maintained neat and organized backroom to easily access merchandise and drive sales.

• Replacing the assistant.
• Managing the database Livelink.
• Day to day diary management.
• Issue Purchase order, Organize meetings and issue meeting reports and seminars.
• Create event sheets and communicate.

• Managed inventory control, cash control, and store opening and closing procedures.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Manage the customer Database.

• Facturation, rédaction de courriers & correspondance, gestion du planning commercial