Aubrianna Rodrigues
Chicopee
Summary
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dispatcher
Cruise Control Towing & Recovery
04.2025 - Current
- Monitored communication systems to relay information between drivers and clients promptly.
- Learned operational procedures for managing incoming requests and dispatching appropriate resources.
- Adapted quickly to changing priorities, ensuring timely responses to urgent dispatch needs.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with team members to troubleshoot issues during operations, improving response efficiency.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Monitored vehicle locations to coordinate timely arrivals.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Reduced response times to emergency situations, coordinating effectively with multiple agencies.
Accounting Assistant
Cruise Control Towing & Recovery
04.2025 - Current
- Managed data entry tasks for accounts payable and receivable using accounting software.
- Maintained organized filing system for financial documents, enhancing retrieval efficiency.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Improved team productivity by organizing and maintaining digital and physical financial records.
Education
High School Diploma -
James Madison High School
OnlineSkills
- Decision-making
- Active listening
- Customer service
- Problem-solving
- Route navigation
- Dispatching field personnel
- Critical thinker
Certification
Medical DOT Card
Timeline
Dispatcher
Cruise Control Towing & Recovery
04.2025 - Current
Accounting Assistant
Cruise Control Towing & Recovery
04.2025 - Current
High School Diploma -
James Madison High School