Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Aurora Paige

Haverhill

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Skilled at organizing, restocking, and cleaning as well as interacting with customers to answer all questions.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Surfside
Salisbury
05.2024 - Current
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted customers and escorted them to their tables.
  • Monitored dining area to assess server capacity and estimate wait times.

Restaurant Hostess

Texas Roadhouse Restaurant
Methuen
02.2023 - 05.2024
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted customers and escorted them to their tables.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Sales Associate

Gap
Salem
07.2022 - 02.2023
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Education

Bachelor of Science - Sociology

The Ohio State Univerity
Columbus, OH
05-2028

Skills

  • Team collaboration
  • Customer service
  • Public speaking
  • Organization
  • Data analysis
  • Flexible and adaptable
  • Good Telephone Etiquette
  • Friendly, positive attitude

Accomplishments

  • National Honor Society (High School)
  • National Italian Award (High School)
  • Dean's List (College)

Languages

Italian
Professional

References

References available upon request.

Timeline

Restaurant Hostess

Surfside
05.2024 - Current

Restaurant Hostess

Texas Roadhouse Restaurant
02.2023 - 05.2024

Sales Associate

Gap
07.2022 - 02.2023

Bachelor of Science - Sociology

The Ohio State Univerity

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Aurora Paige