Austin C. Desrosiers
Quincy
Summary
Communicative and diligent professional well versed in customer service, who possesses the ability to adapt to new procedures, work in a team, and is ready to use said skills in a work setting.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Quincy
09.2024 - Current
- Adapted quickly to changing circumstances while maintaining composure during stressful situations.
- Assessed employee performance through regular feedback sessions and provided constructive criticism when necessary.
- Maintained a positive attitude while managing multiple tasks in a fast-paced environment.
Intern
Probation Internship
Dorchester
09.2024 - 12.2024
- Assisted with moving paperwork from the probation office to the courtroom
- Learned how to fill out CORI and CARI forms
- Assisted with managing the front desk, filling out information for individuals appearing in court, and for individuals recently arrested to identify whether they need a court-appointed attorney
Retail Associate
Nike
Boston
07.2022 - 03.2024
- At times provided the store with security by securing premises and personnel by patrolling property
- Assisted customers in finding the right products based on their needs and preferences
- Provided exceptional customer service to ensure a positive shopping experience
- Performed organizational and cleaning tasks to ensure a neat work environment
Stocking Associate
Walmart
Putnam
06.2021 - 01.2022
- Unloaded trucks full of merchandise while using communication skills among team members
- Stocked and organized shelves with merchandise
- Aided shoppers in need of assistance
Education
Criminal Justice - Major
University of Massachusetts Boston
Dorchester, MA05.2025
High School Diploma -
Ellis Technical High School
Killingly, CT05.2020
Skills
- Customer service
- Time management
- Critical Thinking
- Adaptability and Flexibility
- Communications
- Task-oriented
- Conflict Resolution
- Organization
- Criminal Justice Knowledge
- Technology Proficiency
Timeline
Shift Supervisor
CVS Pharmacy
09.2024 - Current
Intern
Probation Internship
09.2024 - 12.2024
Retail Associate
Nike
07.2022 - 03.2024
Stocking Associate
Walmart
06.2021 - 01.2022
Criminal Justice - Major
University of Massachusetts Boston
High School Diploma -
Ellis Technical High School