Austin Drinkwater
Lancaster
Summary
Upbeat and reliable professional with strong customer service skills. Committed to my job and open to learning. Good at building strong relationships and making customers feel welcome.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Dog Daycare Attendant
Dow's Dog Resort
Lancaster, MA
02.2026 - Current
- Supervised dog playgroups, ensuring safety.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Communicated professionally with pet owners via phone, email, and text.
- Maintained clean and sanitary environment through effective waste management and facility upkeep.
Inside Sales Representative
WESCO
Fitchburg, MA
07.2024 - 02.2026
- Developed and maintained strong relationships with clients and sales reps.
- Got more products into our branch and increased sales.
- Maintained the branch inside and out.
- Managed the branch in between Managers for 7 months.
- Took care of the cash box.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Security Supervisor
Allied Universal Security Services
Marlboro, MA
03.2022 - 05.2024
- Supervised security personnel, ensuring adherence to protocols and procedures.
- Conducted regular inspections of premises.
- Managed incident reports.
- Managed scheduling for employees.
- Daily reports.
- Maintained and kept a crew of 8 people happy.
Electrician
Patriot Electrical Contracting & Service
Fitchburg, MA
01.2019 - 03.2022
- Installed and maintained electrical systems in residential and commercial buildings.
- Conducted troubleshooting and repairs on various electrical equipment and fixtures.
- Ensured compliance with safety regulations and building codes during installations.
- Collaborated with team members to complete projects efficiently and accurately.
Education
High School Diploma -
Nashoba Regional
Bolton, MA05.2015
Skills
- Good customer service
- Upbeat and good attitude
- Hard working
- Reliable
- Willing to learn or teach
- People person
Certification
Electrical Wiring Certification
Timeline
Dog Daycare Attendant
Dow's Dog Resort
02.2026 - Current
Inside Sales Representative
WESCO
07.2024 - 02.2026
Security Supervisor
Allied Universal Security Services
03.2022 - 05.2024
Electrician
Patriot Electrical Contracting & Service
01.2019 - 03.2022
High School Diploma -
Nashoba Regional