Austin Hennebury
Dorchester,ME
Summary
Professional with hands-on experience in chimney maintenance and repair. Strong focus on safety, efficiency, and customer satisfaction. Adept at working in teams, adapting to changing needs, and ensuring thorough inspections and cleanings. Known for reliability, effective communication, and proactive approach to problem-solving.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Chimney Technician Helper
Boston Best Chimney
Norwood, MA
09.2025 - Current
- Assisted in chimney inspections, identifying safety hazards and maintenance needs.
- Utilized specialized tools for cleaning and repairing chimneys to ensure optimal performance.
- Collaborated with technicians on installations, enhancing overall service efficiency.
- Maintained inventory of supplies and tools, ensuring availability for daily operations.
- Documented service reports accurately, contributing to effective record-keeping practices.
- Provided support in educating clients about chimney care and maintenance best practices.
- Maintained high-quality standards throughout all aspects of chimney repair projects, minimizing callbacks from dissatisfied customers.
- Participated in ongoing training sessions to stay current on industry trends, elevating service quality for customers.
- Safeguarded client property during servicing by employing best practices for work area preparation and cleanup.
- Expedited job completion times by assisting with debris removal and cleanup tasks, boosting overall productivity.
Security Officer
Securitas Security Services USA
Boston, Massachusetts
12.2023 - 02.2024
- Checked for safety hazards and took corrective action when necessary.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted with crowd control during large events held at the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Adhered to post orders while maintaining a visible presence around the property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to detect and deter potential security breaches.
mechanic
JIFFY LUBE TEAM CAR CARE
Hanover, Massachusetts
03.2022 - 05.2022
- As a mechanic I would change the oil of cars, the window wipers and clean the car windows
- Also as a mechanic I would have to clean the shop, organize the air filters and drive the cars in and out
Retail Sales Associate
DICK'S Sporting Goods
Hanover, Massachusetts
10.2021 - 02.2022
- As a retail sales associate at Dick's sporting goods I would restock the shelves, clean the store and re-fold the clothes
- I would also manage the cashier and greet customers
- While working at Dick's sporting goods I learned a lot of skills
Crew Member/Cashier/Cook
Wendys
Abington, Massachusetts
08.2020 - 06.2021
- As an employee at Wendy's I would take orders from customers, collect cash from from customer, make food for customers and manage the cashier
- Also while working at Wendy's I would have to clean the restaurant and take out the trash
Education
Associate of Science - Health And Wellness
Bunker Hill Community College
Charlestown, MA05.2027
Bachelor of Science - Exercise Health Science
University of Massachusetts At Boston
Dorchester, MA05.2026
High School Diploma -
South Shore Charter Public School
Norwell, Massachusetts05.2022
Skills
- Communication skills, Customer service, Time management, Food service, Restaurant experience, Leadership, Cashiering, Computer skills, Sales, Multilingual, Cash handling, Organizational skills, Guest services
- Chimney repair
- Fireplace maintenance
- Ventilation systems
- Structural assessment
- Damper replacement
- Flue liner installation
- Carbon monoxide detection
- Smoke chamber parging
- Chimney restoration
- Chimney cap installation
- Waterproofing techniques
- Draft problem solving
- Chimney relining
- Chimney inspection
- Crown repair
- Firebox repair
- Heat shield application
- Chimney sweeping
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
English
Native or Bilingual
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Cooking
- Gym Workouts
- Music
- Auto Repair/Restoration
- Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
Timeline
Chimney Technician Helper
Boston Best Chimney
09.2025 - Current
Security Officer
Securitas Security Services USA
12.2023 - 02.2024
mechanic
JIFFY LUBE TEAM CAR CARE
03.2022 - 05.2022
Retail Sales Associate
DICK'S Sporting Goods
10.2021 - 02.2022
Crew Member/Cashier/Cook
Wendys
08.2020 - 06.2021
Associate of Science - Health And Wellness
Bunker Hill Community College
Bachelor of Science - Exercise Health Science
University of Massachusetts At Boston
High School Diploma -
South Shore Charter Public School
Education and Training
true