Austin Reynolds
FRANKLIN
Summary
Adaptable and flexible with a background in HVAC and facilities supervision. Known for strong delegation skills, reliability, and maintaining cleanliness and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HVAC Technician
Fong and Sullivan Heating and Cooling
Plainville, MA
08.2024 - 04.2026
- Assisted in routine maintenance checks, identifying potential issues before they escalated.
- Installed new heating, cooling, and new ventilation and duct work systems in residential homes and new construction projects with precision and attention to detail.
- Responded to service calls, troubleshooting and resolving customer concerns promptly.
- Acquired Massachusetts universal EPA certification and Massachusetts oil burner technician license.
Facilities Supervisor
Boston Harbor City Cruises
Boston, MA
07.2021 - 08.2024
- Trained staff to successfully complete daily tasks and coordinate with members of other departments to ensure a functional and healthy work environment.
- Unloaded delivery trucks multiple times a week containing food and beverage stock and cleaning supplies that are distributed to all departments of the company.
- Supplied all boat concession stands and bars with the proper stock and supplies needed to operate.
- Maintained physical condition of facility, applying available resources and personnel to achieve a clean and functional environment.
Floor Staff Member
Regal Cinemas
Bellingham, MA
02.2022 - 07.2022
- Delivered exceptional customer service in fast-paced environment, ensuring positive guest experiences.
- Operated point-of-sale system efficiently, handling transactions and managing cash drawer accurately.
- Trained new staff on operational procedures and customer service standards to ensure consistency across shifts.
- Assisted in maintaining cleanliness and organization of lobby, theaters, and restrooms to enhance guest satisfaction.
Dishwasher
Teddy Gallaghers Irish Pub
Franklin, MA
09.2018 - 03.2020
- Operated dishwashing machine to maintain cleanliness and efficiency in kitchen operations.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Maintained cleanliness of restaurant before, during, and after hours of operation.
- Ensured all tables were clear of any dishes or trash for customer satisfaction and seat availability.
Education
High School Diploma -
Franklin High School
Franklin, MASkills
- HVAC system installation
- Low voltage electrical wiring
- Team coordination
- Customer service
- Effective communication
- Delegation skills
- Reliability
- POS system operation
- Team supervision
- Heavy lifting
- Efficient cleaning
- Inventory management
Certification
Massachusetts universal EPA certification
Massachusetts oil burner technician certification
Timeline
HVAC Technician
Fong and Sullivan Heating and Cooling
08.2024 - 04.2026
Floor Staff Member
Regal Cinemas
02.2022 - 07.2022
Facilities Supervisor
Boston Harbor City Cruises
07.2021 - 08.2024
Dishwasher
Teddy Gallaghers Irish Pub
09.2018 - 03.2020
High School Diploma -
Franklin High School