Ava Dossantos
East Bridgewater
Summary
Dynamic event coordinator with a proven track record in managing exceptional guest experiences and operational efficiency. Committed to delivering outstanding service and effective communication in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Party Host
Altitude Trampoline Park
Avon
01.2024 - 06.2025
- Facilitated birthday parties at trampoline park, ensuring exceptional guest experiences.
- Managed event setup, including decorations, food, and necessary supplies.
- Communicated with team members to deliver outstanding service throughout events.
- Monitored cleanliness and safety of party areas during all festivities.
- Configured tables, chairs, linens, china, glassware, and silverware per customer specifications.
Manager
The Phoenix Store
Brockton
09.2024 - 05.2025
- Managed team schedules to optimize workflow and resource allocation.
- Implemented inventory management systems to streamline stock control processes.
- Resolved customer inquiries promptly to maintain service quality standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
High School Diploma -
New Heights Charter School
Brockton, MA06-2025
Skills
- Event coordination
- Customer service
- Team leadership
- Operational management
- Conflict resolution
- Inventory management
- Effective multitasking
- Entrepreneurial personality
Affiliations
- Community-oriented professional with a strong commitment to service, consistently volunteering with The Give Back nonprofit organization to support annual events focused on mentorship, education, and youth empowerment.
Certification
- Certification in retail managment
References
References available upon request.
Timeline
Manager
The Phoenix Store
09.2024 - 05.2025
Party Host
Altitude Trampoline Park
01.2024 - 06.2025
High School Diploma -
New Heights Charter School
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