Overview
Work History
Education
Skills
Certification
Future plans
Volunteer Experience
Timeline
Generic

Ava Pava

Cambridge,MA

Overview

4
4
years of professional experience
1
1
Certification

Work History

Desk Manager

Down Under School Of Yoga
05.2023 - Current
  • Maintained high levels of cleanliness and organization throughout the reception area to create a welcoming atmosphere for guests.
  • Increased customer satisfaction by implementing efficient desk management procedures and streamlining guest check-in/check-out processes.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Water Safety Instructor

DCR
06.2021 - Current
  • Instructed students in water safety techniques.
  • Demonstrated basic to advanced swim techniques and breathing exercises.
  • Provided ongoing feedback to students regarding their performance improvements throughout the course duration.
  • Served as a positive role model for students, demonstrating exceptional swimming skills and adherence to safety practices at all times.
  • Established strong rapport with students and parents alike, fostering a positive learning environment within the pool facility.

Lifeguard

DCR
09.2020 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Educated patrons on safety protocols and enforced safety rules.

After-School Teacher

Dragonfly After-School Program
09.2023 - 06.2024
  • Observed and monitored children's play activities to promote a healthy, safe environment.
  • Organized and supervised games and created activities to promote physical, mental, and social development in children.
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Prepared after-school enrichment activities for children to encourage student participation.

Team Leader

Chick- Fil- A Copley Square
01.2022 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Bagger and Cashier

Star Market
04.2021 - 01.2022
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.

Education

Associate of Arts - Psychology

Bunker Hill Community College
Charlestown, MA
09.2025

High School Diploma -

Cambridge Rindge And Latin School
Cambridge, MA
06.2023

Skills

  • Enjoy practicing yoga
  • Enjoy talking to people
  • WSI instructor-certified
  • Sales Support
  • Strong problem-solving skills

Certification

CPR , First Aid, AED & American Red Cross Lifeguard Certifications

Future plans

I am planning on attending a four-year university after receiving my A.A degree in Psychology from BHCC

Volunteer Experience

  • Community Servings 1/2024- Present: Helped package meals, interacted positively with other volunteers, and learned knife skills to cut vegetables and other foods.
  • SEVA- 11/2022, 5/2023(Down Under School of Yoga Harvard Square location): Helped wherever needed in the studio, Completed laundry, Cleaned restrooms, showers, and hallways, Organized equipment in studios, Positively engaged with guests

Timeline

After-School Teacher

Dragonfly After-School Program
09.2023 - 06.2024

Desk Manager

Down Under School Of Yoga
05.2023 - Current

Team Leader

Chick- Fil- A Copley Square
01.2022 - 01.2024

Water Safety Instructor

DCR
06.2021 - Current

Bagger and Cashier

Star Market
04.2021 - 01.2022

Lifeguard

DCR
09.2020 - Current

Associate of Arts - Psychology

Bunker Hill Community College

High School Diploma -

Cambridge Rindge And Latin School
Ava Pava