Awelsa Santiago
Lowell
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
4
4
years of professional experience
Work History
Assistant Teacher
GracePoint Academy
01.2025 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Personal Assistant to Designer/Store Manager
ZCrave
03.2021 - 01.2025
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Education
High School Diploma -
East Side High School
Newark, NJ05-2000
Skills
- Parent-teacher communication
- Behavior management
- Oral communication
- Lesson planning
- Skills development
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Creative thinking capacity
- Strong problem solver
- Attention to detail
- Commitment to quality and service
- Administrative support
- Schedule management
- Microsoft office proficiency
- Client satisfaction
- Event planning
- Client relations
- FLUENT IN SPANISH
- Office supply management
- Vendor relationship management
New York Fashion Week
Successfully executed 6 New York Fashion Week events
Languages
Spanish
Native or Bilingual
Timeline
Assistant Teacher
GracePoint Academy
01.2025 - Current
Personal Assistant to Designer/Store Manager
ZCrave
03.2021 - 01.2025
High School Diploma -
East Side High School
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