Axell Espino
Worcester
Summary
Results-driven Manager of Business Development and Sales with solid background in strategic planning, team leadership, and revenue growth. Strengths include negotiating contracts, managing client relationships, and driving business expansion initiatives. Demonstrated ability to identify market opportunities and develop innovative strategies to increase sales and profitability. Committed to fostering sustainable business growth through relationship building and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Manager of Business Development and Sales
Java Junction
Goshen
08.2024 - 12.2024
- Conducted market research to analyze competitor trends in order to gain a competitive advantage.
- Developed marketing plans that included budgeting, forecasting, target markets selection and product positioning.
- Developed and implemented effective strategies to expand customer base and increase sales.
- Organized business development initiatives such as trade shows, conferences, seminars, workshops and other events.
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted market research and reported on competitors.
- Analyzed financial data including budgets and forecasts in order to assess current performance against strategic objectives.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Established pricing policies that maximized profits while maintaining customer satisfaction levels.
- Resolved customer complaints regarding sales and service.
Sales Assistant
Clovaserv
Distrito Nacional
05.2024 - 08.2024
- Answered incoming telephone calls to provide store, products and services information.
- Fostered relationships with customers to expand customer base and retain business.
- Informed customers about current promotions and discounts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Replenished merchandise on shelves as needed throughout the day.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained cleanliness of the sales floor area at all times.
- Described merchandise and explained use, operation and care.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed special orders for out-of-stock items when necessary.
- Answered store and merchandise questions and led customers to wanted items.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assisted in creating displays to promote products.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
Education
Bachelor of Science - Business Administration And Management
Goshen College
Goshen, IN05-2026
Some College (No Degree) - Business Administration And Management
Minnesota West Community And Technical College
Worthington, MNSkills
- Market research
- Budgeting and forecasting
- Customer relationship management
- Sales strategies
- Data analysis
- Visual merchandising
- Pricing strategy
- Strategic planning
- Adaptability and flexibility
- Market trend analysis
- Product knowledge
- Team collaboration
- Analytical thinking
- Continuous improvement
- Google adwords
- Sales strategy
Accomplishments
- Phi Theta Kappa Honor Society
Languages
English
Upper Intermediate (B2)
B2
Spanish
Proficient (C2)
C2
Timeline
Manager of Business Development and Sales
Java Junction
08.2024 - 12.2024
Sales Assistant
Clovaserv
05.2024 - 08.2024
Bachelor of Science - Business Administration And Management
Goshen College
Some College (No Degree) - Business Administration And Management
Minnesota West Community And Technical College
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