Aya Gajjaoui
Methuen
Summary
Dedicated and compassionate Emergency Department Phlebotomist with over three years of experience in a high-volume hospital setting. Skilled in venipuncture, specimen processing, and supporting emergency medical teams in fast-paced environments. Experienced in assisting patients, responding to call lights, and ensuring patient comfort while maintaining accuracy and safety in laboratory specimen collection. Currently pursuing a Bachelor of Science in Biology at the University of Massachusetts Lowell with a strong interest in healthcare and patient-centered medicine.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Emergency Department Phlebotomist
Merrimack health valley
Methuen
02.2022 - Current
- Perform venipuncture and blood specimen collection for patients in a high-volume Emergency Department environment.
- Verify patient identification and ensure accurate labeling and documentation of laboratory specimens.
- Collect specimens for STAT and urgent laboratory testing required for emergency diagnosis.
- Transport specimens promptly to the laboratory to ensure timely processing and results.
- Respond to patient call lights and assist patients with basic needs while maintaining comfort and safety.
- Communicate patient concerns or changes in condition to nurses and healthcare staff.
- Work efficiently in high-stress situations involving critically ill or injured patients.
Education
Bachelor of Science - Biology Pre Med
University of Massachusetts Lowell
Lowell, MA 09.2023 - 03.2026
Skills
- Venipuncture and capillary blood collection
- Specimen labeling, processing, and transport
- Patient identification and safety protocols
- Infection control and sterile techniques
- Responding to patient call lights
- Collaboration with nurses, physicians, and laboratory staff
- Multilingual patient communication
- Infection control
- Patient care
Certification
Basic Life Support (BLS) Certification
- Phlebotomy Technician (PT)
Languages
- Spanish
- French
- English
- Arabic
Timeline
Bachelor of Science - Biology Pre Med
University of Massachusetts Lowell
09.2023 - 03.2026
Emergency Department Phlebotomist
Merrimack health valley
02.2022 - Current