Ayden Burns
Bellingham,MA
Summary
Dynamic sales associate with a proven track record at Yatco Gulf, excelling in customer engagement and relationship building. Skilled in point of sale operations and retail loss prevention, I effectively trained new staff while enhancing store appeal and promoting merchandise, ensuring a superior shopping experience and fostering customer loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate
Yatco Gulf
08.2022 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted leadership with inventory management.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated on how to respond swiftly to emergencies, including fuel spills and fires, ensuring customer and site safety in accordance with safety regulations.
- Trained and mentored 4 new employees on safety procedures, customer service expectations, and daily operational tasks to ensure consistent quality of work.
Dining Aid
D'Youville Life and Wellness
02.2022 - 12.2022
- Ensured timely food delivery and managed guest requests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted in inventory management.
- Built positive relationships with residents, fostering a sense of community and trust through consistent, compassionate service.
- Trained new dining staff on proper service procedures, resident engagement, and facility protocols.
- Assisted with meal preparation, portioning, and delivery while supporting kitchen staff during peak service times.
- Maintained a clean, safe, and welcoming dining environment in accordance with health and safety regulations.
- Managed time efficiently to serve meals on schedule while addressing individual resident requests.
Education
High School Diploma -
Northern Middlesex Regional High
Pepperell, MA06-2022
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Superb time management
- Store opening and closing
- Customer needs assessment
- Point of sale operation
Timeline
Sales Associate
Yatco Gulf
08.2022 - Current
Dining Aid
D'Youville Life and Wellness
02.2022 - 12.2022
High School Diploma -
Northern Middlesex Regional High
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