Ayoub Bennour

• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.

• Led a 15-member sales team, exceeding monthly KPIs through coaching and performance strategies.

• Designed customer focus plans that improved conversion rates and team efficiency.

• Developed customer success strategies, strengthening client retention and alignment with business goals.

• Acted as a knowledge hub for both customers and internal teams.

• Directed a 12-member team, creating new processes that improved client tracking and boosted productivity by 80%.

• I was responsible for Managing 150 major customer accounts, delivering a variety of Business and marketing solutions to support their marketing presence online, maintaining it, and serving as their main point of contact for any of their concerns.

• I was responsible for scheduling and attending meetings, managing calendars, and executing travel arrangements for my Client.

• I was responsible for Identifying sales leads among new and existing customers and maintaining client relationships.