Ayoub Khaddou

Provided real-time Arabic–English interpretation in medical and customer service settings via phone and video, facilitating accurate and culturally sensitive communication between clients and professionals.

• Facilitated communication between patients and medical staff in diverse settings.
• Maintained confidentiality while handling sensitive information during interpretation sessions.
• Facilitated communication between non-English speaking clients and legal professionals.

As a medical representative, I regularly visited doctors to present and promote pharmaceutical products, providing detailed information on their benefits and usage. I built strong professional relationships to support product adoption and improve patient outcomes.

• Promoted pharmaceutical products to healthcare professionals and institutions.
• Delivered product presentations to healthcare professionals and stakeholders to inform and engage them effectively.
• Maintained up-to-date knowledge of medical products and industry trends.

Provided technical support for computers, large electrical appliances, and TVs, resolving issues efficiently through collaboration with specialists and clear communication with customers.

• Assisted engineers by providing technical support for project-related issues.
• Offered technical support for complex designs during critical phases.
• Guided production personnel by providing technical support for assembly challenges.

Managed daily operations to ensure efficient service and customer satisfaction.

• Trained and supervised staff on company policies and procedures.
• Monitored inventory levels to maintain stock and reduce waste.
• Coached and mentored junior team members, improving overall team effectiveness.