MS office
Abdeljalil Kenane
Bank Clerk
Bir Jdid,El Jadida
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
1
1
year of professional experience
14
14
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Bank Clerk
barid cash
birjdid, eljadida
05.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Prepared, sorted and distributed reports to appropriate branches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Processed customer transactions promptly, minimizing wait times.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
Commercial Counsellor
orange
settat, casa settat
02.2019 - 06.2019
- Carried out day-day-day duties accurately and efficiently.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Master of Science - Administration And Law
Faculty of Law And Political Sciences
Fsjes Settat 09.2019 - 07.2021
Bachelor of Science - Public Law
Faculty of Law And Political Sciences
Fsjes Settat 11.2014 - 09.2018
High School Diploma -
Okba Bnou Nafia
Birjdid 01.2014 - 06.2022
Skills
Positive
Excellent time management skills
Rapid data entry skills
Savvy relationship-builder
Multilingual in [English,French,Spanish;Arabic]
Relationship building and management
Software
Wordpress
Photoshop
Certification
[Futsal Diploma Level 1] Training - [10 days]
Interests
Gym
Fitness
Reading
Traveling
Timeline
Bank Clerk
barid cash
05.2021 - Current
[Futsal Diploma Level 1] Training - [10 days]
05-2021
Master of Science - Administration And Law
Faculty of Law And Political Sciences
09.2019 - 07.2021
Commercial Counsellor
orange
02.2019 - 06.2019
Bachelor of Science - Public Law
Faculty of Law And Political Sciences
11.2014 - 09.2018
High School Diploma -
Okba Bnou Nafia
01.2014 - 06.2022