Barry Cassevoy
Ludlow, MA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Youth Hockey Director
Atlantic Coast Academy
Pittsfield, MA
11.2021 - Current
- A Youth Hockey Director is responsible for overseeing all aspects of a youth hockey program, including player development, coach selection and training, team formation, scheduling, ice time allocation, parent communication, and overall program management, aiming to provide a positive and skill-building hockey experience for young players while adhering to league regulations and safety standards
- Enhanced profits by streamlining operations and improving promotions.
- Handled all operations functions to keep program working in smooth and efficient fashion.
- Chose personnel to oversee special events and travel teams.
- Facilitated communication between teams and league.
- Reviewed and contributed to coach, player and team selections.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
- Monitored budget and expenditures, keeping program within budget.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Cultivated strong relationships with customers to build loyalty and repeat business.
Electrical Apprentice
Poehlman Electric
01.2020 - 11.2021
Electrical Apprentice
Icon West Electric
01.2019 - 01.2020
Assistant Store Manager
Pure Hockey
01.2016 - 01.2019
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Associates Degree - Applied Sciences
Morrisville State College
Morrisville, NY05.2003
Skills
- Academic support
- Player development programming
- Sportsmanship promotion
- Travel arrangements
- Team management
- Coaching experience
- Team assignment management
- Parent communication
- Coaching staff management
- Performance analysis
- Schedule creation
- Organizational leadership
Timeline
Youth Hockey Director
Atlantic Coast Academy
11.2021 - Current
Electrical Apprentice
Poehlman Electric
01.2020 - 11.2021
Electrical Apprentice
Icon West Electric
01.2019 - 01.2020
Assistant Store Manager
Pure Hockey
01.2016 - 01.2019
Associates Degree - Applied Sciences
Morrisville State College
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