Beatrice Walker
Hype Pack
Summary
Dynamic seafood team trainer with proven skills in customer service, product training, and team mentorship. Committed to enhancing customer relationships and developing impactful training programs.
Overview
10
10
years of professional experience
Work History
Seafood team trainer
Whole Food Market
Jamaica Plain
09.2022 - Current
- Trained team members on customer service best practices and product knowledge.
- Developed and delivered training programs for new team members on product knowledge.
- Facilitated team meetings to enhance communication and collaboration among staff.
- Created training materials that align with Whole Foods Market's values and standards.
Deli Clerk and seafood team
Shaw's Supermarket
Hype park
09.2022 - 01.2023
- Managed inventory levels and conducted product restocking.
- Collaborated with team members to ensure efficient service.
- Followed food safety standards during food preparation and handling.
- Provided training to new staff on deli procedures and best practices.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Deli Clerk and seafood team
Star market
Dedham
05.2019 - 10.2022
- Operated slicers and other kitchen equipment safely.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Deli Clerk
BJ's Wholesale
Dedham
03.2016 - 09.2022
- Prepared deli meats and cheeses to meet customer specifications.
- Assisted customers with product selection and recommendations.
- Operated slicers and scales for accurate portioning of deli items.
- Followed food safety guidelines to ensure product freshness.
- Provided training to new staff on deli operations and customer service skills.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
Education
High School Diploma -
Tweneboa Kodua
Kumawu 04-2013
Skills
- Product training
- Customer relationship management
- Assessment methods
- Program development
- Team mentorship
- Customer service
Timeline
Seafood team trainer
Whole Food Market
09.2022 - Current
Deli Clerk and seafood team
Shaw's Supermarket
09.2022 - 01.2023
Deli Clerk and seafood team
Star market
05.2019 - 10.2022
Deli Clerk
BJ's Wholesale
03.2016 - 09.2022
High School Diploma -
Tweneboa Kodua