Becki Destine
Franklin
Summary
Dynamic program coordinator with a proven track record at MassAbility, excelling in strategic program management and person-centered service planning. Recognized for leadership in service innovation and compliance oversight, I effectively enhance team performance and stakeholder relations, ensuring quality outcomes for individuals with disabilities. Fluent in English and Haitian-Creole.
Overview
24
24
years of professional experience
Work History
Moving Forward Program Coordinator II
MassAbility
Worcester
03.2022 - Current
- Lead statewide coordination of services for ABI-N and MFP-CL waiver participants, including needs assessments, development and monitoring of Individualized Service Plans (ISPs), and authorization of community-based supports.
- Facilitate interdisciplinary planning teams using a person-centered approach to ensure quality, dignity, and individualized outcomes.
- Monitor ISP implementation to ensure compliance with state and federal program standards and timely delivery of services.
- Successfully completed the EOHHS Aspiring Supervisor Program (Certificate Awarded).
- Honored as the 2024 MassAbility Leadership Award Recipient for outstanding contribution to service innovation and team leadership.
- Initiated and led the planning committee for a staff enrichment day, resulting in the successful launch of the first in-person MFP Waiver Staff Development Picnic, fostering cross-team collaboration and staff morale.
Social Worker
Massachusetts Department of Children and Families
Taunton
09.2013 - 09.2022
- Managed case planning for children and families, coordinating with legal, medical, educational, and social service stakeholders.
- Conducted home visits, crisis assessments, and service referrals.
- Prepared court documents and provided testimony in juvenile and probate court.
- Partnered with school systems to address academic and behavioral needs.
Service Coordinator
Wayside Youth & Families
Framingham
04.2011 - 09.2013
- Managed service initiation and closure processes while scheduling multidisciplinary team meetings and maintaining compliance with government guidelines.
- Improved workflow efficiency through operational process reviews and implementation of targeted solutions.
- Cultivated vendor relationships to streamline service access and referrals.
Interim Program Director
Wayside Youth & Families
Framingham
01.2013 - 06.2013
- Directed operations across clinical, administrative, and financial teams.
- Oversaw department budgets, supervised team performance, and led strategic planning.
- Presented performance data and reports to senior leadership to inform key decisions.
Program Manager, Employment & Training Program
Center House, Baycove Human Services
Boston
02.2001 - 04.2007
- Led daily operations for employment services supporting individuals with disabilities, coordinating with state agencies such as DDS, MRC, and DMH.
- Supervised direct care staff and conducted team development initiatives.
- Enhanced internal communications and resolved performance issues through team mediation.
- Delivered individualized support and training aligned with agency and funder goals.
Education
Master of Business Administration (MBA) - Business Administration & Management
Fitchburg State University
Fitchburg, MA01.2019
Associate Degree - Education
Kingsborough Community College
Brooklyn, NY01.1998
Bachelor of Arts - Psychology
University of Massachusetts Boston
Boston, MASkills
- Strategic Program Management
- Person-Centered Service Planning
- Cross-Functional Team Leadership
- Budgeting & Compliance Oversight
- Crisis Intervention & Conflict Resolution
- Stakeholder and Vendor Relations
- Government Regulations (DDS, DMH, MRC)
- Fluent in English and Haitian-Creole
- Needs assessment
- Individualized service plans
- Regulatory compliance
Timeline
Moving Forward Program Coordinator II
MassAbility
03.2022 - Current
Social Worker
Massachusetts Department of Children and Families
09.2013 - 09.2022
Interim Program Director
Wayside Youth & Families
01.2013 - 06.2013
Service Coordinator
Wayside Youth & Families
04.2011 - 09.2013
Program Manager, Employment & Training Program
Center House, Baycove Human Services
02.2001 - 04.2007
Master of Business Administration (MBA) - Business Administration & Management
Fitchburg State University
Associate Degree - Education
Kingsborough Community College
Bachelor of Arts - Psychology
University of Massachusetts Boston
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