Summary
Overview
Work History
Education
Skills
Certification
MASS CTE Presidential Award
Languages
Timeline
Generic

Isabella Quero Tobon

Fiskdale

Summary

Recent graduate with foundational knowledge in Nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Friendly and reliable Team Leader offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Leader

Panera Bread
01.2025 - Current

I hold the responsibilities to ensure that people's orders are :
- taken correctly
- all modifications are done correctly
- their food is made safely
- allergies are attended too
I also make sure our food is within range thats acceptable for health and food services. I pay attention to if customers aren't satisfied and offer many other alternatives and make sure WARMTH is pursued.
Other :
- employees are on task
- help employees/trainees if they're struggling
- help take orders as a cashier or over the phone
- ensure the restaurant is a safe and healthy environment.

Certified Nursing Assistant In Training

Harrington Memorial Hospital
01.2024 - 04.2024
  • Cleaned and sterilized medical instruments and disposed of contaminated supplies.
  • Worked alongside certified nursing assistants to check vitals and tend to patient needs.
  • Provided customized care according to individual health plan.
  • Maintained compliance with HIPAA and organizational privacy-protecting policies.
  • Upheld infection control and prevention policies across different patient-facing areas.

Certified Nursing Assistant Student

Quaboag Rehabilitation and Skilled Care Center
09.2023 - 01.2024
  • Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared with empathy and compassion to build positive patient and family relationships.
  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.

Restaurant Hostess

Sturbridge Seafood
02.2023 - 06.2023
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Answered customer questions about hours, seating, and menu information.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Tantasqua Regional High School
Sturbridge, MA

Skills

  • Flexible schedule
  • Teamwork and collaboration
  • Attention to detail
  • Risk management
  • Client communication
  • Verbal and written communication

Certification

September 2023 Heartsaver First Aid CPR AED American Heart Association

BLS Provider

May 2024 Home Health Aide

MASS CTE Presidential Award

The CTE award recognized me for my achievements in career and technical education pathways, demonstrating excellence, technical competence, and innovation.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

Team Leader

Panera Bread
01.2025 - Current

Certified Nursing Assistant In Training

Harrington Memorial Hospital
01.2024 - 04.2024

Certified Nursing Assistant Student

Quaboag Rehabilitation and Skilled Care Center
09.2023 - 01.2024

Restaurant Hostess

Sturbridge Seafood
02.2023 - 06.2023

High School Diploma -

Tantasqua Regional High School
Isabella Quero Tobon