Summary
Overview
Work History
Education
Skills
Timeline
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Ben Fisher

Salem

Summary

Dynamic bartender with a proven track record at Scores, excelling in customer service and responsible alcohol service. Recognized for enhancing guest experiences through high-quality cocktails and effective multitasking. A reliable team player, I foster strong client relationships, ensuring repeat business and satisfaction in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Bartender

Scores
08.2024 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Model

Model Club Inc
06.2016 - Current
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.

Independent Contractor

Self Employed
05.2010 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Bartender

The Greatest Bar
03.2020 - 05.2024
  • Performed well under pressure in fast-paced environments like Celtics/Bruins games or concerts ensuring timely beverage delivery.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Strange Brew Tavern
05.2016 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

Biochemistry -

University of New Hampshire
NH

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Payment processing

Timeline

Bartender

Scores
08.2024 - Current

Bartender

The Greatest Bar
03.2020 - 05.2024

Model

Model Club Inc
06.2016 - Current

Bartender

Strange Brew Tavern
05.2016 - 03.2020

Independent Contractor

Self Employed
05.2010 - Current

Biochemistry -

University of New Hampshire

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Ben Fisher