Benali Youssef
Ahfir,Orientale
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Technician
freelance
01.2021 - 05.2022
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Resolved hardware issues including replacing parts as necessary.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Provided technical support to users via telephone or remote access.
Receptionist
ibis
Saidia
06.2018 - 08.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.
Bartender
local shops
Ahfir
02.2018 - 05.2018
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
High School Diploma -
Ennahda
Ahfir07-2019
Skills
- Windows
- MacOS
- Word
- Excel
- Power Point
- Administrative Support
- Office Management
- Data Entry
Certification
Certificate in IT and Network Maintenance and Support, 2020
National Card Number
FJ22114
Personal Information
- Age: 25
- Date of Birth: 02/01/1998
Hobbies and Interests
- Sport (Swimming, Football, Tennis)
- E-marketing
- Automotive
Languages
Arabic
First Language
English
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
Timeline
IT Technician
freelance
01.2021 - 05.2022
Receptionist
ibis
06.2018 - 08.2020
Bartender
local shops
02.2018 - 05.2018
High School Diploma -
Ennahda
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