Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BENITA MBUYI

Worcester

Summary

Dedicated customer service representative with a proven track record in client relations and efficient problem resolution. Committed to enhancing service delivery and ensuring customer satisfaction.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Walmart
Northborough, MA
01.2024 - Current
  • Assisted customers with inquiries, ensuring accurate information and timely resolution of issues.
  • Processed transactions efficiently using point-of-sale systems and maintained cash register accuracy.
  • Collaborated with team members to enhance customer satisfaction through improved service delivery.
  • Managed product returns and exchanges in accordance with company policies, streamlining processes for efficiency.

Design Assistant

JEUNESS
KINSHASA CONGO
01.2018 - 01.2022
  • Collaborated with design team to create innovative concepts and visual presentations of cloth.
  • Assisted in managing project timelines and ensuring adherence to brand guidelines.
  • Supported senior designers in developing product prototypes and mockups.

Education

High School Diploma -

La Prosperity
Kinshasa Congo
07-2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Client relations

Languages

French
Native or Bilingual
English
Limited Working

Timeline

Customer Service Representative

Walmart
01.2024 - Current

Design Assistant

JEUNESS
01.2018 - 01.2022

High School Diploma -

La Prosperity
BENITA MBUYI