Dedicated customer service representative with a proven track record in client relations and efficient problem resolution. Committed to enhancing service delivery and ensuring customer satisfaction.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Walmart
Northborough, MA
01.2024 - Current
Assisted customers with inquiries, ensuring accurate information and timely resolution of issues.
Processed transactions efficiently using point-of-sale systems and maintained cash register accuracy.
Collaborated with team members to enhance customer satisfaction through improved service delivery.
Managed product returns and exchanges in accordance with company policies, streamlining processes for efficiency.
Design Assistant
JEUNESS
KINSHASA CONGO
01.2018 - 01.2022
Collaborated with design team to create innovative concepts and visual presentations of cloth.
Assisted in managing project timelines and ensuring adherence to brand guidelines.
Supported senior designers in developing product prototypes and mockups.