Benjamin Culik
Orleans
Summary
Committed and hardworking with experience processing transactions and assisting customers. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Cumberland Farms
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Apprentice Optician and Social Media Manager
Bass River Optometrics
03.2024 - 02.2025
- Streamlined appointment scheduling process through effective organization methods that maximized productivity within the clinic.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Sales Associate
Verizon Wireless
03.2023 - 02.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Arts - Fine Art
Mercyhurst University
Erie05-2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Cumberland Farms
03.2024 - Current
Apprentice Optician and Social Media Manager
Bass River Optometrics
03.2024 - 02.2025
Sales Associate
Verizon Wireless
03.2023 - 02.2024
Bachelor of Arts - Fine Art
Mercyhurst University
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