Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Finney

Chelmsford,ME

Summary

Dynamic professional with a proven track record at Enterprise Mobility, excelling in customer service and team leadership. Achieved a 20% increase in branch sales while enhancing team performance through effective training. Skilled in communication and understanding customer needs, driving exceptional results in a fast-paced environment.

Overview

1
1
year of professional experience

Work History

Tri-Brand Assistant Branch Manager

Enterprise Mobility
05.2025 - Current
  • Assisted in daily airport branch operations by handling Customer service and managing a team of auto detailers, drivers, and Customer service representatives across the Enterprise, Alamo, and National Car Rental Brands.
  • Supported team through training and development to enhance sales and monthly customer service score.
  • Assisted and operated fleet of 700+ vehicles daily while achieving above average Customer service scores.
  • Increased branch sales by 20% from previous year month performance (May and June).

Management Assistant

Enterprise Mobility
03.2025 - 05.2025
  • Customer facing sales, cold calling to book reservations, sales and service calls with Body shops, dealerships, and corporate lead generation.
  • Handled customer service, upselling products, and booking reservations to drive branch growth of 36% from March- May 2025.
  • Built relationship with local body shops, dealerships, and corporate businesses leading to an average of 94% vehicle occupancy from March-May.

Management Trainee

Enterprise Mobility
07.2024 - 03.2025
  • Learned the basics of customer service and sales through customer interactions and cold calling.
  • Performed in the top 50 Management Trainee's in Maine, New Hampshire and Massachusetts from October 24' - March 25', earning promotability in the minimum 8 months.

Education

Bachelor of Science - Communication And Media

Merrimack College
North Andover, MA
05-2024

Skills

  • Customer Service
  • Communication
  • Employee Development
  • Team Oriented

Timeline

Tri-Brand Assistant Branch Manager

Enterprise Mobility
05.2025 - Current

Management Assistant

Enterprise Mobility
03.2025 - 05.2025

Management Trainee

Enterprise Mobility
07.2024 - 03.2025

Bachelor of Science - Communication And Media

Merrimack College
Benjamin Finney