Benjamin Finney
Chelmsford,ME
Summary
Dynamic professional with a proven track record at Enterprise Mobility, excelling in customer service and team leadership. Achieved a 20% increase in branch sales while enhancing team performance through effective training. Skilled in communication and understanding customer needs, driving exceptional results in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Tri-Brand Assistant Branch Manager
Enterprise Mobility
05.2025 - Current
- Assisted in daily airport branch operations by handling Customer service and managing a team of auto detailers, drivers, and Customer service representatives across the Enterprise, Alamo, and National Car Rental Brands.
- Supported team through training and development to enhance sales and monthly customer service score.
- Assisted and operated fleet of 700+ vehicles daily while achieving above average Customer service scores.
- Increased branch sales by 20% from previous year month performance (May and June).
Management Assistant
Enterprise Mobility
03.2025 - 05.2025
- Customer facing sales, cold calling to book reservations, sales and service calls with Body shops, dealerships, and corporate lead generation.
- Handled customer service, upselling products, and booking reservations to drive branch growth of 36% from March- May 2025.
- Built relationship with local body shops, dealerships, and corporate businesses leading to an average of 94% vehicle occupancy from March-May.
Management Trainee
Enterprise Mobility
07.2024 - 03.2025
- Learned the basics of customer service and sales through customer interactions and cold calling.
- Performed in the top 50 Management Trainee's in Maine, New Hampshire and Massachusetts from October 24' - March 25', earning promotability in the minimum 8 months.
Education
Bachelor of Science - Communication And Media
Merrimack College
North Andover, MA05-2024
Skills
- Customer Service
- Communication
- Employee Development
- Team Oriented
Timeline
Tri-Brand Assistant Branch Manager
Enterprise Mobility
05.2025 - Current
Management Assistant
Enterprise Mobility
03.2025 - 05.2025
Management Trainee
Enterprise Mobility
07.2024 - 03.2025
Bachelor of Science - Communication And Media
Merrimack College
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