Benjamin Vernon
West Springfield
Summary
Experienced and dedicated team player with a strong background in mechanical maintenance, repair skills, and shipping. 2 years of valuable experience as a Packer, adept at inspecting items, preparing packages, and managing shipments. Also has a background in customer service and retail, enabling the ability to effectively handle people and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Packer
OMG Inc
11.2023 - 04.2025
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Proved successful working within tight deadlines and a fast-paced environment.
- Recorded product, packaging and order information on specified forms.
- Used Microsoft Excel to handle customer information and specifications, and was able to navigate different customer files.
- Adjusted machine settings to accommodate different items and packaging materials.
Front Store Associate
CVS Health
07.2023 - 11.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
General Inspector
US Tsubaki Automotive LLC
07.2022 - 01.2023
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Investigated customer complaints to take necessary corrective actions.
- Reviewed and supported any quality alerts issued to the department by the quality engineers
- Weighed products prior to shipment to confirm accuracy.
- Trained other workers in inspection and testing procedures.
- Utilized quality control software to track and analyze product data.
- Attended shift start up meetings and followed the directions from the supervisor to ensure we achieved daily goals
- Helped other inspectors in the department as help was needed
- Supported department needs for packaging preparation including stapling boxes and putting in the correct sized polysheets
- Assisted chain line operator with change over of components
Education
High school diploma -
Agawam High School
Agawam, MA06.2019
Skills
- Quality Inspection
- Equipment inspection
- Cash Handling
- Retail Sales
- Manufacturing
- Packing boxes
- Proficient in Computer Applications
- Team collaboration
- Effective communication
- Customer service
- Inventory control
- Conflict resolution
Timeline
Packer
OMG Inc
11.2023 - 04.2025
Front Store Associate
CVS Health
07.2023 - 11.2023
General Inspector
US Tsubaki Automotive LLC
07.2022 - 01.2023
High school diploma -
Agawam High School
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