Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Benjamin Zimmerman

Somerville

Summary

I am a professional with a rich diverse job background going from working in Army medicine to a Flower shop and everything in between. Through my different experiences I have learned a plethora of skills. From team building with the Army, and customer relations and communication skills from working in a hospital as well as a store manager at a spice shop. All the way to logistics management with my job at Flowers by Lorraine. Those jobs and many more have taught me to be very adaptable and a fast learner who is able to work in any environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Orthopedic Specialist

United States Army Reserve
10.2020 - Current

-Treat soldiers to the highest level of care in either a hospital or field environment.


-Track and manage the different medical supplies that are needed to treat patients.


-Train other medics or soldiers on how orthopedic specific medical skills can be applied to treat themselves or other soldiers


-Collaborate with other units within the hospital as well as working as a team member along other military members and civilians.


Flower Delivery Driver

Flowers By Loraine
11.2020 - 10.2023

-Provided exceptional customer service, addressing concerns and resolving issues promptly.

-Streamlined delivery routes for increased efficiency and reducing fuel.

-Supported sales efforts by cross-promoting additional products or services during deliveries when appropriate.

-Handled cash transactions accurately, ensuring proper documentation for record-keeping purposes.



Bus Boy / Food Runner

Rockafellas
08.2020 - 11.2020
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Patient Observer

North Shore Hospital
12.2019 - 08.2020
  • Improved patient safety by vigilantly monitoring their condition, promptly reporting changes or concerns to the appropriate healthcare professionals.
  • Provided emotional support to distressed or anxious patients, helping them feel more at ease during their hospital stay.
  • Contributed to positive hospital experiences for patients and families through effective communication and empathetic support.
  • Enhanced patient comfort by providing compassionate and attentive care during observation periods.

Store Manager

Salem Spice Shop
01.2019 - 12.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Bachelor of Science - Kinesiology

Salem State University
Salem, MA
05-2023

Skills

  • Patient relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management
  • Working in a stressful environment
  • CPR

Accomplishments

    -Army Reserve Commendation Medal for handling the movement of patients on my deployment to the Middle East Dec, 2023-Sept, 2024

    -Army Service Ribbon April 2024

Certification

-BLS Certified June, 2024

-Distance Learning Course Army (DLC) Jan, 2024

-Basic Training Army June, 2021

-Orthopedic Specialist Training Army Dec, 2021


Timeline

Flower Delivery Driver

Flowers By Loraine
11.2020 - 10.2023

Orthopedic Specialist

United States Army Reserve
10.2020 - Current

Bus Boy / Food Runner

Rockafellas
08.2020 - 11.2020

Patient Observer

North Shore Hospital
12.2019 - 08.2020

Store Manager

Salem Spice Shop
01.2019 - 12.2019

Bachelor of Science - Kinesiology

Salem State University
Benjamin Zimmerman