BERTHRANE MOHAMED
Malden
Summary
Dedicated and compassionate professional with experience supporting students, families, and diverse populations in educational settings. Strong communication, organization, customer service, and problem-solving skills. Currently pursuing a Bachelor’s degree in Psychology and holds an active Massachusetts Pharmacy Technician Trainee License and Dental Assistant Certificate.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Paraprofessional / Teacher's Aide
Everett Public Schools
Everett
01.2022 - 01.2025
- Supported students academically, behaviorally, and socially in classroom settings.
- Assisted teachers with lesson implementation and classroom management.
- Prepared educational materials and facilitated student activities.
- Maintained a safe, inclusive, and positive learning environment.
Group Leader / Mentor
AlphaBEST Education
Everett
01.2021 - 01.2023
- Supervised and mentored children in after-school programs.
- Led educational and recreational activities.
- Assisted students with homework and academic development.
- Communicated effectively with parents, students, and staff.
Youth Group Leader
Fko
Everett
10.2017 - 06.2019
- Mentored junior staff in best practices and company policies.
- Trained new employees on safety protocols and operational procedures.
- Maintained cleanliness of work areas for optimal productivity.
- Completed day-to-day duties accurately and efficiently.
- Developed age-appropriate educational materials for diverse youth groups.
- Assisted with planning, organizing and executing special events.
Cashier
Stop & Shop
Somerville
01.2015 - 01.2017
- Processed transactions accurately and efficiently.
- Handled cash, refunds, coupons, and customer inquiries.
- Delivered professional customer service in a fast-paced environment.
Restaurant Hostess
Burtucci
Boston
06.2014 - 07.2015
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to optimize table assignments.
- Coordinated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of host station area.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Arts - Psychology
Endicott College
06.2022 - 06.2026
Dental Assistant Certificate -
Boston Career Institute (BCI)
Malden, MAHigh School Diploma -
Everett High School
Everett, MassachusettsSkills
- Customer Service
- Communication
- Team Collaboration
- Time Management
- Data Entry
- Attention to Detail
- Problem Solving
- Organization
- Confidentiality
- Classroom Support
- Team collaboration
- Mentoring skills
- Patient
- Stocking shelves
- HIPAA
- Reliability
Certification
- Massachusetts Pharmacy Technician Trainee License, PTT115498
- Dental Assistant Certificate, Boston Career Institute
Timeline
Bachelor of Arts - Psychology
Endicott College
06.2022 - 06.2026
Paraprofessional / Teacher's Aide
Everett Public Schools
01.2022 - 01.2025
Group Leader / Mentor
AlphaBEST Education
01.2021 - 01.2023
Youth Group Leader
Fko
10.2017 - 06.2019
Cashier
Stop & Shop
01.2015 - 01.2017
Restaurant Hostess
Burtucci
06.2014 - 07.2015
Dental Assistant Certificate -
Boston Career Institute (BCI)
High School Diploma -
Everett High School