Bianca LaTulippe
Charlton
Summary
Professional hospitality worker with proven track record in enhancing guest experiences during morning service. Adept at managing breakfast operations, ensuring food quality, and maintaining cleanliness. Strong team collaborator known for adaptability and reliability, seamlessly handling changing needs. Skilled in customer service, time management, and maintaining welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Breakfast Hostess
Elm Centre Cafe
39 Elm St, Southbridge, MA
08.2021 - Current
- Streamlined the replenishment process for buffet items, minimizing wait times for guests.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Conducted regular checks on equipment functionality, identifying issues early on leading to timely resolution.
- Assisted with inventory management to ensure adequate supplies were available for daily operations.
- Enhanced customer satisfaction by providing attentive and friendly service during breakfast hours.
- Prepared various breakfast items for guest enjoyment, resulting in consistently positive feedback.
- Maintained a clean and inviting breakfast area, ensuring guests felt comfortable and welcomed.
- Demonstrated excellent multitasking skills by managing multiple responsibilities simultaneously within the fast-paced environment.
Education
Bachelor of Science - Pharmaceutical Sciences
University of Rhode Island
Kingston, RI05-2028
Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Memory retention
- Allergy awareness
- Interactive communication skills
- Complaint handling
Certification
- Pharmacy Technician Trainee License
Timeline
Breakfast Hostess
Elm Centre Cafe
08.2021 - Current
Bachelor of Science - Pharmaceutical Sciences
University of Rhode Island