Bianca Zocoli
Worcester
Summary
Dynamic and results-oriented Pharmacy Technician Trainee with a proven track record at CVS Pharmacy and Umass Memorial, adept in sales expertise and bilingual communication. Excelled in enhancing customer satisfaction and pharmacy efficiency, demonstrating Microsoft applications proficiency and a strong work ethic. Achieved high levels of patient care and service, leveraging organizational skills for optimal operations.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician Trainee
UMass Memorial Medical Center - Memorial Campus
07.2024 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
Pharmacy Technician Trainee
CVS Pharmacy
04.2024 - 09.2024
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Assembler
Hudson Lock
11.2022 - 07.2024
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Education
Pre-Pharmacy Option - Pharmacy
Quinsigamond Community College
Worcester, MA09-2025
Certificate - Pharmacy Technician Program
Penn Foster Career School
Scranton, PA04-2024
High School Diploma -
Milford High School
Milford, MA07-2022
Skills
- Knowledge of pharmaceutical terminology and drug interactions
- Strong communication and interpersonal skills
- Attention to detail and accuracy in dispensing medications
- Ability to work in a fast-paced environment
- Fluent in English and Portuguese
Externship
Walgreens, [Webster, MA]
[July, 2024] – [September, 2024]
- Completed 130 hours of practical training in a retail pharmacy setting.
- Gained experience in prescription processing, medication dispensing, and customer service.
- Learned to navigate pharmacy software and assist with inventory management.
Timeline
Pharmacy Technician Trainee
UMass Memorial Medical Center - Memorial Campus
07.2024 - Current
Pharmacy Technician Trainee
CVS Pharmacy
04.2024 - 09.2024
Assembler
Hudson Lock
11.2022 - 07.2024
Pre-Pharmacy Option - Pharmacy
Quinsigamond Community College
Certificate - Pharmacy Technician Program
Penn Foster Career School
High School Diploma -
Milford High School
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