Bilal Hamimoun

As a Customer Support Agent at Comdata Group, I handled customer complaints and technical issues via phone and email, processed refunds, and resolved disputes. Working in a team, I improved response times and customer satisfaction, earning positive feedback. I also contributed to a process improvement that boosted efficiency while maintaining accurate records through internal CRM systems.

As a Real Estate Agent, I handled buying, selling, and renting properties, including residential, commercial, and luxury. I was responsible for property showings and providing excellent customer service. I worked independently, managing client relationships and transactions, always ensuring a positive experience for my clients.