Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nwabisi Chikwendu

Chelsea

Summary

Human-centered UX researcher with 4+ years of experience uncovering insights for assistive robotics and healthcare technologies. Combines expertise in ethnographic studies, cross-cultural research, and accessibility to bridge gaps between users, designers, and engineers. Passionate about creating technology that enhances human agency through rigorous, empathetic research.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Robotics UX / HRI Researcher

Toyota Research Institute
Cambridge
02.2022 - 12.2024
  • Led end-to-end research for socially assistive robotics, including usability testing, expert interviews, and focus groups to identify caregiver and older adult needs.
  • Transformed behavioral insights into actionable frameworks, including user journeys and interaction patterns that guided robotic systems design decisions.
  • Spearheaded studies on soft robotics for aging-in-place, using OptiTrack motion capture to quantify usability barriers; Presented findings at HRI 2024 and UXPA Boston 2024.
  • Institutionalized research rigor by developing standardized protocols for interview guides, Miro-based affinity mapping, and insight repositories to accelerate team-wide research workflows.

Key Projects

  • Project Punyo: Directed HRI research in whole-body manipulation (punyo.tech), shaping soft robotics design through user studies and engineering collaboration.
  • Multimodal Communication Study: Developed participatory workshops (U.S./Japan) to define visual, tactile, and auditory preferences for robots, creating cross-cultural design frameworks.
  • Biomechanics Symposium: Designed and executed hybrid research initiative integrating expert interviews, facility tours, and knowledge-sharing across teams. Organized symposium uniting experts in aging, disability, and robotics to align R&D with practical needs.

Graduate Research Assistant

Khoury College of Computer Science
Boston
05.2020 - 08.2021

Relational Agents Group (relationalagents.com)

  • Led participant operations for relational agent studies: recruited/scheduled 100+ at-risk users, executed protocols, and pre-tested applications before beta deployment.
  • Co-developed agent scripts and educational content, ensuring culturally appropriate messaging for diverse populations.
  • Partnered with government, academic, and faith-based organizations to optimize study designs and participant engagement strategies.

Project Assistant

Institute for Healthcare Improvement
Boston
01.2019 - 08.2019
  • Coordinated cross-organizational initiatives with 15+ community health centers and advocacy groups to develop social justice training materials, ensuring culturally relevant content for nationwide dissemination.
  • Streamlined stakeholder engagement by managing event logistics, scheduling, and communications between executives, clinicians, and nonprofit partners.
  • Co-authored grant proposals that secured funding for community health programs, contributing to budget planning and long-term sustainability strategies.

Education

Masters in Public Health -

Northeastern University
Boston, MA
08.2021

Bachelor of Science - Health Sciences

Northeastern University
Boston, MA
05.2020

Skills

Domain Expertise: Human-Robot Interaction Healthcare UX Aging-in-Place Tech Accessibility

Tools & Platforms: OptiTrack Miro Qualtrics Atlasti Google Suite User Interviews

Research Skills: Participant Operations Usability Testing Mixed-Methods Design Cross-Cultural Studies Protocol Development Focus Groups Journey Mapping Technical & Research Writing

Certification

  • UCx Human-Robot Interaction, 2025
  • CITI Human Subjects Research, 2024

References

References available upon request.

Timeline

Robotics UX / HRI Researcher

Toyota Research Institute
02.2022 - 12.2024

Graduate Research Assistant

Khoury College of Computer Science
05.2020 - 08.2021

Project Assistant

Institute for Healthcare Improvement
01.2019 - 08.2019

Masters in Public Health -

Northeastern University

Bachelor of Science - Health Sciences

Northeastern University
Nwabisi Chikwendu