Blakeley Cullum
Harwich
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Food Runner & Busser
Mac’s Seafood
Chatham
05.2024 - 08.2024
- Assisted kitchen staff by coordinating order flow and timing.
- Maintained cleanliness of dining area and service stations.
- Managed food presentation standards before serving to guests.
- Supported team members during busy shifts to enhance efficiency.
- Monitored inventory levels and reported shortages to management.
Server
Branches Grill & Cafe
Chatham
06.2023 - 04.2024
- Provided attentive service to customers in a fast-paced dining environment.
- Managed customer orders and ensured accurate food delivery to tables.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and processed payments efficiently at the register.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Retail Sales Associate
Violets
Chatham
06.2021 - 08.2022
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Operated point-of-sale system for efficient transaction processing and cash handling.
- Organized merchandise displays to promote sales and improve store layout.
- Maintained cleanliness and orderliness of the sales floor and stockroom areas.
- Processed inventory shipments by receiving, unpacking, and stocking products promptly.
- Provided exceptional customer service by addressing complaints and resolving issues effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Some College (No Degree) - Business
Hartwick College
Oneonta, NYSkills
- Customer service
- Cash handling
- Retail merchandising
- Communication skills
- Effective multitasking
- Supply restocking
- Point of sale operation
- Strong work ethic
- Issue resolution
- Flexible schedule
- POS systems
Timeline
Food Runner & Busser
Mac’s Seafood
05.2024 - 08.2024
Server
Branches Grill & Cafe
06.2023 - 04.2024
Retail Sales Associate
Violets
06.2021 - 08.2022
Some College (No Degree) - Business
Hartwick College