Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Boateng Alice

Worcester

Summary

Dynamic food service professional with a positive attitude and strong multitasking abilities, honed at UMass Memorial - HealthAlliance Hospital. Proven track record in delivering exceptional customer service while maintaining safe food handling practices. Adept at operating cash registers accurately, fostering customer relationships, and thriving in fast-paced environments.

Overview

48
48
years of professional experience

Work History

Food Service Worker/Cafeteria Cashier

UMass Memorial - HealthAlliance Hospital
01.2021 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Cook/Food Server Assistant

Worcester Public Schools
02.2010 - 09.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Cashier

Sodexo AT Clark University
01.2010 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Chief Cashier

Standard Chartered Bank
08.1977 - 03.2001
  • Assisted in training new employees, ensuring a thorough understanding of company policies and procedures regarding cash handling.
  • Managed high volumes of financial transactions during peak business hours without compromising accuracy or quality of service provided to customers.
  • Ensured compliance with company policies and regulations by strictly adhering to all guidelines related to cash management.
  • Developed strong relationships with coworkers through effective communication skills and a commitment to teamwork.
  • Reduced discrepancies with thorough daily cash reconciliation practices.
  • Assisted in the development of store policies, contributing to a well-run establishment.
  • Improved accuracy in transactions, ensuring minimal errors through continuous staff training.
  • Mentored new cashiers, providing guidance and support for their growth and success within the company.
  • Oversaw maintenance of clean and orderly cashier stations, contributing to a positive customer experience upon entering or leaving the store.
  • Developed strong working relationships with suppliers and vendors, negotiating favorable terms on behalf of the organization when necessary.
  • Managed high volume cash transactions, maintaining accuracy under pressure.

Education

Certificate - Accounting Mechanization

National Cash Register
Accra, Ghana
01-1977

Diploma - Diploma in Bookkeeping & Accounting

Snapps College Of Accountancy
Accra, Ghana
06-1976

High School Diploma -

Accra High
Accra, Ghana
07-1975

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Team oriented
  • Fast-paced environment
  • Safe food handling
  • Cash register operation

Languages

English
Professional Working

Timeline

Food Service Worker/Cafeteria Cashier

UMass Memorial - HealthAlliance Hospital
01.2021 - Current

Cook/Food Server Assistant

Worcester Public Schools
02.2010 - 09.2023

Cashier

Sodexo AT Clark University
01.2010 - 01.2021

Chief Cashier

Standard Chartered Bank
08.1977 - 03.2001

Certificate - Accounting Mechanization

National Cash Register

Diploma - Diploma in Bookkeeping & Accounting

Snapps College Of Accountancy

High School Diploma -

Accra High

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Boateng Alice