Summary
Overview
Work History
Skills
Timeline
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Brandan Habiger

Wilbraham

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at La Cucina De Hampden House. Proven ability to thrive in high-pressure environments, effectively multitasking to enhance customer satisfaction and streamline operations. Committed to teamwork and maintaining cleanliness standards, ensuring a safe and enjoyable experience for all guests.

Overview

2
2
years of professional experience

Work History

Expo/Food Runner

La Cucina De Hampden House
01.2025 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Attractions Attendant

Sonny’s Place
03.2024 - 11.2024
  • Delivered outstanding customer service by addressing guest concerns promptly and professionally.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
  • Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
  • Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.
  • Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Ensured high cleanliness standards by maintaining the attractions area, resulting in improved guest satisfaction.
  • Educated new employees on safety protocols and attraction operations, ensuring a knowledgeable and skilled workforce.
  • Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.

Dishwasher

Brickhouse Tavern
05.2023 - 02.2024
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Strong teamwork
  • Customer service
  • Effective multitasking
  • Problem-solving
  • Flexible schedule
  • Cleaning and sanitizing
  • Relationship building
  • Heavy lifting

Timeline

Expo/Food Runner

La Cucina De Hampden House
01.2025 - Current

Attractions Attendant

Sonny’s Place
03.2024 - 11.2024

Dishwasher

Brickhouse Tavern
05.2023 - 02.2024

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Brandan Habiger