Brandon Solomon
Worcester
Summary
Experienced with managing customer interactions and addressing inquiries. Utilizes effective communication and problem-solving strategies to enhance customer satisfaction. Knowledge of conflict resolution techniques to maintain strong customer relationships.
Overview
3
3
years of professional experience
Work History
Customer Relations Associate
Cornerstone Bank
06.2025 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Store Associate
CVS
01.2025 - 05.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teller
Unibank
11.2022 - 07.2024
- Answered customer inquiries regarding bank products and services.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained confidentiality of bank records and client information.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Delivered exceptional service to customers in person or over telephone.
Cashier
Shaws
07.2022 - 11.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Some College (No Degree) - Business Administration
Worcester State University
Worcester, MAHigh School Diploma -
Worcester Technical High School
Worcester, MA06.2023
Skills
- Customer service
- Cash handling
- Product knowledge
- Client communication
- Team collaboration
- Organizational skills
- Attention to detail
- Adaptability
Timeline
Customer Relations Associate
Cornerstone Bank
06.2025 - Current
Store Associate
CVS
01.2025 - 05.2025
Teller
Unibank
11.2022 - 07.2024
Cashier
Shaws
07.2022 - 11.2022
Some College (No Degree) - Business Administration
Worcester State University
High School Diploma -
Worcester Technical High School
Similar Profiles
Dana M MatznerDana M Matzner
Correspondent Banking Administrative Assistant at Cornerstone BankCorrespondent Banking Administrative Assistant at Cornerstone Bank
Alyssa BitarAlyssa Bitar
Customer Relations Specialist at Cornerstone BankCustomer Relations Specialist at Cornerstone Bank
Riley CasteelRiley Casteel
Marketing Coordinator at Cornerstone BankMarketing Coordinator at Cornerstone Bank
Samantha MahlalelaSamantha Mahlalela
Water Resource Management Intern at Breede-Olifants Catchment Management AgencyWater Resource Management Intern at Breede-Olifants Catchment Management Agency
Grace SpareyGrace Sparey
Field operator at AGRIIField operator at AGRII