Brandon Solomon
Worcester
Summary
Experienced with managing customer interactions and addressing inquiries. Utilizes effective communication and problem-solving strategies to enhance customer satisfaction. Knowledge of conflict resolution techniques to maintain strong customer relationships.
Overview
3
3
years of professional experience
Work History
Customer Relations Associate
Cornerstone Bank
06.2025 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Store Associate
CVS
01.2025 - 05.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teller
Unibank
11.2022 - 07.2024
- Answered customer inquiries regarding bank products and services.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained confidentiality of bank records and client information.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Delivered exceptional service to customers in person or over telephone.
Cashier
Shaws
07.2022 - 11.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
Some College (No Degree) - Business Administration
Worcester State University
Worcester, MAHigh School Diploma -
Worcester Technical High School
Worcester, MA06.2023
Skills
- Customer service
- Cash handling
- Product knowledge
- Client communication
- Team collaboration
- Organizational skills
- Attention to detail
- Adaptability
Timeline
Customer Relations Associate
Cornerstone Bank
06.2025 - Current
Store Associate
CVS
01.2025 - 05.2025
Teller
Unibank
11.2022 - 07.2024
Cashier
Shaws
07.2022 - 11.2022
Some College (No Degree) - Business Administration
Worcester State University
High School Diploma -
Worcester Technical High School
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