Brandon Viera
Middleborough
Summary
Transit operations leader with 10+ years of experience overseeing fixed-route and paratransit services, safety compliance, workforce management, and labor relations. Proven record of delivering reliable public transportation under complex regulatory and contractual environments. Recognized for building strong teams, maintaining compliance, and partnering effectively with public agencies and stakeholders.
Overview
9
9
years of professional experience
Work History
GENERAL MANAGER
Transit Connection, Inc. (Martha’s Vineyard Transit Authority)
10.2025 - Current
- Senior on-site leader responsible for delivery of fixed-route and paratransit services under VTA contract.
- Direct all operational functions including staffing, scheduling, dispatch, safety, training, and support services.
- Ensure compliance with contractual obligations, FTA and MassDOT regulations, and organizational policies.
- Manage workforce planning, seasonal staffing demands, run coverage, and labor cost controls.
- Lead recruitment, onboarding, training, performance management, and mentoring of operations staff.
- Maintain DOT-controlled substance and alcohol testing programs and CDL compliance.
- Serve as primary liaison with VTA leadership, regulators, municipal partners, and community stakeholders.
- Support labor relations and participate in collective bargaining as required.
HEAD OF MOTORCOACH OPERATIONS
Lucini Bus Lines
03.2024 - 10.2025
- Led motorcoach operations including fleet management, scheduling, route planning, and service delivery.
- Supervised operations staff and managers; implemented efficiency and compliance improvements.
- Oversaw integration of new technologies to enhance operational performance.
SAFETY DIRECTOR / HEAD OF DISPATCH
Lucini Bus Lines
04.2021 - 03.2024
- Directed safety programs, audits, training, and regulatory compliance.
- Managed dispatch operations, driver assignments, route optimization, and incident response.
EARLIER TRANSIT LEADERSHIP ROLES
GATRA & DATTCO
01.2017 - 01.2021
- Progressive leadership roles in safety operations, motorcoach operations, and frontline transit service.
Education
Bachelor of Arts - Sociology
University of Massachusetts Amherst
Skills
- Public Transit Operations (Fixed-Route & Paratransit)
- Workforce Planning & Labor Relations
- Safety & Regulatory Compliance
- Contract Management
- CDL Class B (Passenger & School Bus)
- DPU Certified
Timeline
GENERAL MANAGER
Transit Connection, Inc. (Martha’s Vineyard Transit Authority)
10.2025 - Current
HEAD OF MOTORCOACH OPERATIONS
Lucini Bus Lines
03.2024 - 10.2025
SAFETY DIRECTOR / HEAD OF DISPATCH
Lucini Bus Lines
04.2021 - 03.2024
EARLIER TRANSIT LEADERSHIP ROLES
GATRA & DATTCO
01.2017 - 01.2021
Bachelor of Arts - Sociology
University of Massachusetts Amherst