BRENDON VALLERY
Burlington
Summary
Experienced software and hardware technician with over 4 years of hands-on expertise in troubleshooting, security, Windows OS, cloud services, and web applications. Skilled at providing effective technical solutions and maintaining systems to ensure optimal performance. Passionate about technology, with a strong commitment to staying current with industry advancements and delivering high-quality results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Copier Technician
NBM INC
01.2025 - Current
- Facilitated maintenance team training procedures to align with company standards.
- Assisted customers with technical support inquiries.
- Generated reports for customer service issues and repair records.
Parts Specialist
O'Reilly Auto Parts
05.2024 - 11.2024
- Tracked parts use and charged items to customer accounts for billing.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
Childcare
Private
11.2023 - 11.2024
- Regularly traveled with family to help with vacation activities and childcare.
- Maintained tidy, clean, and sanitized childcare area to keep participants healthy and safe.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Landscaper
Cresio Landscaping
01.2022 - 11.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed debris and waste from outdoor areas.
Masonry Helper
Derek Leider Masonry
01.2023 - 11.2023
- Assisted with installation, repair and rebuilding of concrete structures.
- Finalized installations with sealing agents and smooth lines of caulk.
- Readied surfaces for smooth installations by removing damaged materials and correcting minor imperfections.
- Set up and removed support structures such as folding ladders and scaffolding.
- Helped complete skilled work by coordinating needed supplies and equipment based on specific job requirements.
IT Tech
Staples
09.2021 - 03.2022
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Market Basket
02.2018 - 01.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Internet Technology - Computer Science
Shawsheen Valley Technical High School
Billerica, MA06.2020
Skills
- Parts replacement
- Equipment calibration
- Workflow optimization
- Electrical
- Advanced troubleshooting
- Software installation
- Technical diagnostics
- Technical training
- Operating systems
- Help desk support
- Network monitoring
- System administration
- Active directory
- Hardware installation
- Wireless networking
- Network security
- Software configuration
- Network troubleshooting
- Server maintenance
Certification
- MTA: Security and Networking Fundamentals, 2020
- Testout Security Pro, 2019
- Testout PC PRO, 2019
- CISCO Python Fundamentals, 2019
- CISCO NDG Linux, 2019
- Microsoft Digital Literacy, 2019
- OSHA CS 106 General Industry
Timeline
Copier Technician
NBM INC
01.2025 - Current
Parts Specialist
O'Reilly Auto Parts
05.2024 - 11.2024
Childcare
Private
11.2023 - 11.2024
Masonry Helper
Derek Leider Masonry
01.2023 - 11.2023
Landscaper
Cresio Landscaping
01.2022 - 11.2024
IT Tech
Staples
09.2021 - 03.2022
Cashier
Market Basket
02.2018 - 01.2019
- MTA: Security and Networking Fundamentals, 2020
- Testout Security Pro, 2019
- Testout PC PRO, 2019
- CISCO Python Fundamentals, 2019
- CISCO NDG Linux, 2019
- Microsoft Digital Literacy, 2019
- OSHA CS 106 General Industry
Internet Technology - Computer Science
Shawsheen Valley Technical High School
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