Brenna Doehler
North Dighton
Summary
Detail-oriented professional with strong communication skills and data entry efficiency. Experienced in providing exceptional customer service and managing administrative tasks in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Beverage Cart Attendant
Segregansett Country Club
Taunton, MA
08.2025 - Current
- Delivered beverages and snacks to golfers, ensuring timely service and customer satisfaction.
- Maintained cleanliness and organization of beverage cart, enhancing operational efficiency.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with golf course staff to coordinate event services, improving overall guest enjoyment.
- Implemented effective communication with customers to address inquiries and special requests promptly.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Operated POS system to facilitate cash and credit transactions and refunds.
Medical Administrative Assistant Intern
St. Elizabeth's Medical Center
Boston, MA
07.2022 - 10.2024
- Assisted in patient scheduling and appointment management to optimize clinic workflow.
- Maintained organized medical records, ensuring compliance with HIPAA regulations.
- Collaborated with team members in resolving patient inquiries and concerns promptly.
- Provided exceptional customer service at the front desk, addressing inquiries and concerns with professionalism and empathy.
- Processed onboarding paperwork, facilitating a smooth transition for new hires.
- Provided medical billing and coding duties.
- Facilitated communication between new hires and their supervisors, fostering positive working relationships from day one.
Crew Member
Dunkin' Donuts
Rehoboth, MA
10.2021 - 07.2022
- Delivered exceptional customer service, ensuring a positive experience for all guests.
- Operated kitchen equipment, maintaining cleanliness and adhering to food safety standards.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Managed cash register transactions accurately while balancing cash drawers at shift end.
- Maintained inventory levels by monitoring stock supplies and placing orders as needed.
- Worked front counter, drive-thru and other areas.
Education
Bachelor of Science - Business Management
Bridgewater State University
Bridgewater, MA05-2026
Associate of Arts - Business Administration
Bristol Community College
Fall River, MA05-2024
Skills
- Strong communication skills
- Teamwork orientation
- Data entry efficiency
- Conflict resolution techniques
- Professionalism and discretion
- Office administration experience
- Computer skills
- Microsoft Suite Efficiency (Teams, Word, PowerPoint, Excel)
Timeline
Beverage Cart Attendant
Segregansett Country Club
08.2025 - Current
Medical Administrative Assistant Intern
St. Elizabeth's Medical Center
07.2022 - 10.2024
Crew Member
Dunkin' Donuts
10.2021 - 07.2022
Bachelor of Science - Business Management
Bridgewater State University
Associate of Arts - Business Administration
Bristol Community College