Brent Schrawder
Leominster
Overview
41
41
years of professional experience
Work History
Amazon Logistic Delivery Associate (OSP)
Xquisite Logistix
Littleton
07.2022 - Current
- Accurately completed paperwork associated with each delivery such as invoices, bills of lading, logs.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Adhered to all safety policies and procedures while operating a commercial vehicle.
- Notified customers prior to arrival of goods or services at their locations.
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Loaded delivery truck with company products according to the daily route plan.
- Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
- Provided friendly customer service when interacting with clients during deliveries.
- Updated electronic tracking system throughout the day with delivery status information.
- Adhered to assigned routes and followed time schedules.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
- Ensured proper care in the handling of packages to avoid damage during transit.
- Maintained cleanliness of vehicle interior and exterior.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Assisted with unloading product from truck as needed upon delivery to customer's location.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays to decrease calls to support.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Inspected vehicle and maintained gas, oil and water levels.
- Transported and safely delivered items to prevent damage or loss.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Utilized GPS and maps for efficient route planning.
- Navigated routes with relevant map programs and GPS systems.
- Sorted parcels according to delivery route.
- Communicated customer complaints, requests and feedback to company management.
- Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
- Tracked delivery records with manifests using smartphones for customer signatures.
Distribution Associate
West Boyalston Seafood
West Boyalston
07.2022 - Current
- Communicated with customers about delivery schedules and other pertinent information regarding orders.
- Scheduled deliveries of products to retail outlets and customer warehouses.
- Compared identifying information with bills of lading and invoices.
Salesman
West Boyalston Seafood
West Boyalston
03.2022 - Current
- On road sales calls to obtain new business for growing areas.
- Discuss company's strong points and share inventory lists to meet their satisfaction.
- Explain available delivery days in their area.
Account Manager
Performance Food Service
Springfield
06.2013 - 10.2020
- Recruited as area manager to maintain 40 accounts while continuously growing sales through new businesses and account penetration.
- Growing sales to company standard above and beyond earning circle of excellence award in year two.
General Manager
Leominster Lodge of Elks
Leominster
07.1987 - 01.2013
- General manager duties were to staff all positions on functions and members bars.
- Scheduling
- Ordering
- Inventory control
- Booking all functions
- General maintenance of building and grounds
- Outsourcing all large repairs to facility
- Working with all caterers to assure great guest experiences at their functions
- Implemented and maintained open-door communication system, reaching employees across department lines.
- Built and maintained relationships with vendors and suppliers.
- Prepared financial reports, clearly explaining operational effectiveness, trends and variances.
- Coordinated staff training sessions to ensure compliance with company policies and procedures.
- Planned, coordinated and oversaw company events and promotions.
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
- Recruited team members to maintain adequate staffing levels.
- Met safety and security standards by overseeing preventative maintenance and repairs.
- Managed company assets by maintaining clean and fully equipped establishments with properly working equipment.
Owner/Operator
Vegas Lounge
Lunenburg
01.2009 - 12.2011
- Remodeled/renovated new bar concept.
- Implemented all new business practices from procedures and policies.
- Hired, trained, and scheduled all employees.
- Payroll, taxes, etc.
- Ordering of all alcoholic beverages and food.
- Maintained inventory.
- Full lottery.
Partnership Owner/General Manager
Brickyard
Baldwinville
04.2005 - 10.2008
- Performed all duties of general manager.
- Staffing, training, and scheduling of all positions.
- Function and special events coordinator.
- Ordering of all alcohol.
- Inventory control.
- Reconciliation of all revenues.
- Daily bank deposits.
Company Owner
Characters Pub
Gardner
04.1992 - 12.2006
- Oversaw staff by hiring and terminating, creating schedules, and tracking payroll.
- Developed rapport with customers to grow relationships and generate business.
- Established and maintained business relationships with local suppliers.
- Prepared staff work schedules and assigned specific duties.
- Set prices and credit terms for goods and services, based on forecasts of customer demand.
- Ensured compliance with all applicable laws, regulations, and policies across the organization.
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
Group Leader
NEC Technologies
Northborough
01.1987 - 11.1991
- Maintained a positive and encouraging attitude to motivate group members to achieve their goals.
- Tackled problems by using logical, systematic, and sequential approaches.
- Managed multiple ongoing projects with aggressive deadlines.
- Promoted safe operating procedures through knowledge of safety rules.
- Utilized strong problem-solving and decision-making skills to effectively manage customer complaints and ensure customer satisfaction.
- Performed quality assurance tests on products for conformance with specifications.
- Loaded and unloaded products on delivery trucks and secured packages to prevent damages.
- Packaged, labeled and sorted products to prepare items for delivery.
- Trained new employees regarding machinery operation and safety guidelines.
- Cleaned work stations and floors to prevent dirt, grime and dust buildup.
- Disposed of excess materials and waste to keep workspaces organized.
- Drove trucks and forklifts to transport products to designated facility areas.
- Removed hazards and obstacles from work spaces to prevent accidents.
- Stored products and materials in correct locations to reduce item losses.
- Reported damaged and defective products to supervisor.
Carpet Cleaning Technician
Mailman Carpet Cleaning
Gardner
04.1987 - 12.1988
- Loaded and unloaded cleaning tools and cleaning agents, hoses and chemicals to transport to and from destinations.
- Utilized variety of tools, techniques and cleaning products to clean floors and carpets.
- Removed furnishings and equipment to access and clean all areas of carpet.
- Treated tough carpet stains with pre-cleaners and stain removers.
- Leveraged machines and equipment to deep clean carpets and floors.
Stock Associate
Attest Supermarket
Gardner
04.1984 - 04.1987
- Checked shelf labels for each item for pricing accuracy.
- Built product displays to attract attention to sale and promotional items.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
Education
COMPLETED COURSEWORK TOWARDS ASSOCIATES BUSINESS -
Mount Wachussett Community College
Gardner02.1992
HIGH SCHOOL DIPLOMA -
Narragansett Regional High School
Baldwiville06.1985
Timeline
Amazon Logistic Delivery Associate (OSP)
Xquisite Logistix
07.2022 - Current
Distribution Associate
West Boyalston Seafood
07.2022 - Current
Salesman
West Boyalston Seafood
03.2022 - Current
Account Manager
Performance Food Service
06.2013 - 10.2020
Owner/Operator
Vegas Lounge
01.2009 - 12.2011
Partnership Owner/General Manager
Brickyard
04.2005 - 10.2008
Company Owner
Characters Pub
04.1992 - 12.2006
General Manager
Leominster Lodge of Elks
07.1987 - 01.2013
Carpet Cleaning Technician
Mailman Carpet Cleaning
04.1987 - 12.1988
Group Leader
NEC Technologies
01.1987 - 11.1991
Stock Associate
Attest Supermarket
04.1984 - 04.1987
COMPLETED COURSEWORK TOWARDS ASSOCIATES BUSINESS -
Mount Wachussett Community College
HIGH SCHOOL DIPLOMA -
Narragansett Regional High School